Medical Administrator

Obstetrics and Gynecology Specialist; Richmond Hill; On-site; Full time

Job summary

An established medical specialist clinic seeks a dedicated Medical Administrator to manage daily operations in a dynamic environment. This role involves greeting patients, managing complex schedules, and ensuring the highest standards of care. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask effectively. Join a compassionate team that values patient-centered care and offers a supportive atmosphere. This is a fantastic opportunity for those passionate about making a difference in the medical field while working in a collaborative and rewarding setting.

Qualifications

• 5+ years of medical office experience preferred, particularly in OB/Gyn.
• Strong computer skills with experience in EMR systems and office software.

Responsibilities

• Manage daily office operations, including scheduling and patient interactions.
• Perform general administrative duties and assist during minor procedures.

Skills

Communication Skills

Attention to Detail

Organizational Skills

Multitasking

Crisis Management

Computer Skills

Fluency in English

Multilingual Abilities

Education

Medical Office Experience

Knowledge of Medical Terminology

Tools

Accuro EMR

EPIC

Google Suite (Docs, Sheets, Slides)

Job description

A Dynamic and well-established Medical Specialist clinic that provides Medical (Obstetrics and Gynecology) and Aesthetic care in Richmond Hill is seeking a highly motivated, skilled, engaging and compassionate professional to fill a full-time Medical Administrator position who can manage the clinic daily.

Our office provides high-quality, personalized, patient-centered care in a warm, respectful and welcoming environment.

The successful applicant will be responsible for all aspects of the daily functioning of the office. This includes, but is not limited to:

1. Greet and assist visitors, patients, and staff in a friendly and professional manner
2. Creating and managing complex schedules for clinic and surgery bookings
3. Answering telephones, text lines and emails and managing faxes
4. Booking patients' appointments and referrals in a timely manner; ensuring that accurate information is recorded with respect for patients' and individuals' confidentiality
5. Schedule appointments and maintain calendars for multiple providers
6. Preparing OR package and booking online for all operations in a timely manner
7. Responsible for preparing physician(s)’ day-sheet and ensuring that patient's relevant investigations and results are uploaded into the patient’s EMR chart
8. Prioritizing patients’ referrals
9. Carrying out general receptionist duties in a professional manner; providing excellent reception to the patients and other clients and respecting individuals' confidentiality
10. Carrying out photocopying, faxing and other general office administrative duties
11. Checking-in patients and validating OHIP cards
12. Assessing and documenting patient blood pressure, weight
13. Taking the patient’s history and data entry
14. Coordinating specialist referrals and diagnostic testing
15. Performing OHIP billing and reconciliation if requested
16. Ordering supplies and maintaining office inventory
17. Cleaning, packaging and autoclaving instruments
18. Cleaning and stocking patient exam rooms
19. Assistance during the minor procedures that will be performed in the office
20. Being able to work on the occasional weekends when the clinic’s load demands

We are looking for a dedicated individual who has:

1. Excellent communication and interpersonal skills
2. A predilection for attention to detail
3. Exceptional organizational and multitasking skills under pressure
4. Experience working independently, and triaging urgent matters
5. Experience in managing crisis and teamwork
6. The motivation to advocate for patients in need
7. Strong computer skills and experience with Accuro EMR, EPIC, Word, pdf, Google suite (Docs, Sheets, Slides) or similar software (an asset)
8. Previous medical office experience (OB/Gyn experience preferred)
9. Knowledge of medical terminology (an asset)
10. Fluency in writing, speaking, and reading English as an absolute requirement to ensure the highest standard of care and service
11. Multilingual abilities to provide even more comprehensive support to our diverse patients’ population

Note: This job description is intended to provide a general overview of the position. Duties may be subject to change based on the needs of the office.

Working days: 4-5 days per week, Mon - Sat

If you are interested in this exciting and rewarding opportunity, please email your cover letter, resume and salary expectations.

Job Type: Full-time

Pay: $19.00-$23.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Medical office experience: 5 years (preferred)

Language:

• English (required)

Work Location: In person

Application deadline: 2025-03-28