Medical Office Administrator (Mandarin Speaking)

King Square Fertility Centre; Markham; On-site; Full time

Job summary

An established industry player in the fertility sector is seeking a dedicated Medical Office Assistant to enhance patient care in Markham. This role involves managing daily operations, ensuring efficient patient scheduling, and maintaining confidentiality of records. The ideal candidate will possess exceptional administrative skills, effective communication abilities, and a compassionate approach to patient interactions. Join a supportive team that values patient empowerment and contributes positively to their fertility journey. If you are ready to make a meaningful impact in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Strong administrative skills and attention to detail are essential.
• 1+ years’ experience in Medical Administration required.

Responsibilities

• Manage patient scheduling and maintain accurate records.
• Handle phone systems and facilitate communication with patients.

Skills

Administrative Skills

Communication Skills

Attention to Detail

Phone Etiquette

Patient Care

Scheduling

Confidentiality

Education

1+ years’ experience in Medical Administration

Tools

Microsoft Applications

Oscar EMR

Job description

Job Overview

King Square Fertility is happy to open its doors to serve patients in Markham, offering fertility consultation, investigations, in-house testing, and treatment cycles. We pride ourselves in empowering our patients with the care and medical knowledge required to help them throughout all stages of their fertility journey.

We are currently looking for a medical office assistant to join our team. The Medical Office Administrator will be involved in all aspects of administering daily operations of our facility. You will be the front-face of our clinic, and you will support both our staff and our patients with their needs to ensure appropriate workflow for all involved.

This position requires strong administrative skills, attention to detail, and the ability to communicate effectively in a fast-paced environment.

Requirements & Responsibilities

• Compassionate and positive approach to patient care.
• EXCEPTIONAL PHONE ETIQUETTE; Handle phone systems to facilitate communication between patients and clinic.
• Comfortable engaging in follow-ups with patients and service providers through fax, email, and phone communication.
• Manage patient scheduling and appointments efficiently.
• Maintain accurate patient records and ensure confidentiality.
• Computer savvy, knowledge of Microsoft applications.
• Handle payments and invoices with accuracy.
• Assist with regular upkeep and cleanliness of the clinic.
• 1+ years’ experience in Medical Administration required (fertility background preferred).
• Oscar EMR knowledge is a great asset.

Job Type: Full-time

Pay: $18.00-$22.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Markham, ON L6C 1H8: reliably commute or plan to relocate before starting work (preferred)

Language:

• Mandarin (required)

Work Location: In person