Medical Administrator

Rejuvenation Holding; Oakville; Hybrid; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Annual reviews

Paid parking

Discounts on medical aesthetic items

Close-knit teams

Monthly challenges with prizes

Work-life balance

Continuing education opportunities

Supportive management

Internal growth opportunities

Job summary

Rejuvenation Medical Group in Ontario seeks a Medical Office Assistant to join our clinic. You will greet clients, schedule appointments, handle billing, and support front desk operations with EMR and MS Office proficiency.

Ideal candidates have 1–3 years in medical administration, MOA program asset, strong communication and organizational skills, and knowledge of clinic workflows. We offer ongoing training, career growth, and a supportive team environment.

Qualifications

• 1–3 years of experience in medical administration or clinical reception.
• Proficiency with EMR systems and Microsoft Office Suite.
• Strong communication, organizational, and multitasking abilities.
• Knowledge of medical terminology and clinic workflows.
• Completion of the Medical Office Assistant (MOA) program is an asset.

Responsibilities

• Greet clients on arrival and provide the Rejuvenation experience through excellent customer service.
• Schedule appointments, manage reminder calls, and conduct follow-ups.
• Answer online inquiries through Textline.
• Manage client referrals and patient information database.
• Handle billing and payment transactions.
• Assist with UV Phototherapy: room patients, chart visits, and billing codes.
• Keep reception area tidy and stocked with supplies.
• Participate in monthly product and customer service training.
• Educate customers on clinic products and services.
• Perform other front desk duties as requested by management.

Skills

Communication skills

Organizational skills

Multitasking

Knowledge of medical terminology

Education

MOA program (asset)

Tools

EMR systems

Microsoft Office Suite

Job description

Job Description

Welcome to Rejuvenation!

Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types. At Rejuvenation, the possibilities are endless.

Rejuvenation proudly offers career advancement opportunities through ongoing training and educational support. For those looking to take their career to new heights, our organization is perfect for you. Rejuvenation is consistently growing into new markets and promoting talent from within; we love to see our employees succeed!

Wh at We Offer:

• Annual reviews
• Paid parking
• D iscounts on medical aesthetic treatments and skincare products
• Close-knit teams
• Fun and inclusive monthly challenges with incredible prizes
• Flexibility and a healthy work-life balance
• Continuing education opportunities
• Supportive management team
• Opportunity for internal growth
• And so much more!

Role Responsibilities

T h e Medical Office Assistants responsibilities include, but are not limited to:

• Greet clients upon arrival and provide the Rejuvenation experience through excellent customer service.
• Responsible for receptionist tasks such as scheduling appointments, handling reminder calls, and conducting follow-up calls.
• Answer online customer inquiries through Textline software.
• Manage client referrals and patient information database.
• Handle client billing and payment transactions.
• Perform duties associated with UV Phototherapy, including rooming patients, charting visits, reviewing safety protocols and entering billing codes.
• Ensure reception area is tidy and presentable, stocked with all necessary stationery and material.
• Participate in monthly product training and customer service training as needed.
• Educate customers on products and services provided by the clinic.
• Perform other front desk duties as requested by management and supervisory team.

Role Qualifications

• Completion of the Medical Office Assistant (MOA) program is an asset.
• 1-3 years of experience in medical administration or clinical reception.
• Proficiency in electronic medical record (EMR) systems and Microsoft Office Suite.
• Strong communication, organizational, and multitasking skills.
• Knowledge of medical terminology and clinic workflow procedures.

Clinic Hours

Candidates must have flexibility to work within the following hours of operation:

• Wednesday 8:00 am - 5:00 pm
• Saturday - Based on clinic needs
• Sunday - Closed

Employee Equity and Accessibility Statement

Rejuvenation Medical Group invites applications from all qualified individuals. Rejuvenation is committed to employment equity and diversity in the workplace and welcomes applications from: women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents. Rejuvenation Medical Group provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources.