Material Handler

Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection; Guelph; On-site; CAD 42,500 - 52,500; Full time

Job summary

EMCO Corporation in Canada’s Ontario region is seeking a Material Handler responsible for picking, packing, and shipping customer orders, and for counting, verifying, receiving, and putting away incoming vendor material and returns.

The role requires warehouse experience, strong customer service, precise attention to detail, and the ability to operate a forklift and related equipment; familiarity with order-processing software is expected.

Qualifications

• Grade 12 diploma or equivalent; College and/or University degree an asset
• A minimum of 1 year of warehouse experience
• Outstanding customer service and verbal communication skills
• Able to develop comprehensive product knowledge
• Ability to learn to safely operate a forklift and any other material handling equipment
• Possess a high level of attention to detail
• Able to learn and operate the applicable software system used to process orders
• A valid G driver’s license

Responsibilities

• Follow all Health and Safety rules and legislation while performing job functions
• Load and unload trucks, operate forklift and other material handling equipment
• Receiving duties include: Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged material
• Print and verify the computer receiving documents and enter material received into the computer system
• Identify special order material and damaged material and store in proper location
• Note all shipping discrepancies on freight carrier’s Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate
• Picking, packing, and shipping duties include: Pick material for customer orders, counting and comparing items to the shipping documentation
• Assemble material and pack appropriately for pick up or shipment to customer
• Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation
• Assist warehouse operations by coordinating and completing job site deliveries.
• Inform the Supervisor of any inventory discrepancies and damaged/defective material that would impact customer service levels
• Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris
• Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse
• Assist teammates in servicing customers at the counter
• Assist sales teammates in completing any customer requests about product packaging
• Perform other tasks as requested by the Profit Centre Manager

Skills

Warehouse experience

Customer service

Forklift operation

Attention to detail

Software system literacy

G driver's license

Product knowledge

Communication skills

Education

Grade 12 diploma

College/University degree asset

Tools

M3

Word

Excel

Outlook

Job description

Job Description

As a Material Handler you will be responsible for picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns. An attention to detail will ensure the highest level of customer satisfaction.

To experience success in the position, you will:

• Provide a professional atmosphere for our customers
• Uphold our core values and ethics with every interaction
• Work safely and effectively as a teammate
• Be comfortable multitasking when assisting teammates at the counter and in the warehouse
• Know how to safely operate a forklift and other material handling equipment
• Be courteous, friendly and build relationships with customers and vendors

Job Duties And Responsibilities

• Follow all Health and Safety rules and legislation while performing job functions
• Load and unload trucks, operate forklift and other material handling equipment
• Receiving duties include:
  • Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged material
  • Print and verify the computer receiving documents and enter material received into the computer system
  • Identify special order material and damaged material and store in proper location
  • Note all shipping discrepancies on freight carrier’s Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate
• Picking, packing, and shipping duties include:
  • Pick material for customer orders, counting and comparing items to the shipping documentation
  • Assemble material and pack appropriately for pick up or shipment to customer
  • Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation
• Assist warehouse operations by coordinating and completing job site deliveries.
• Inform the Supervisor of any inventory discrepancies and damaged/defective material that would impact customer service levels
• Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris
• Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse
• Assist teammates in servicing customers at the counter
• Assist sales teammates in completing any customer requests about product packaging
• Perform other tasks as requested by the Profit Centre Manager

Qualifications

• Grade 12 diploma or equivalent; College and/or University degree an asset
• A minimum of 1 year of warehouse experience
• Outstanding customer service and verbal communication skills
• Able to develop comprehensive product knowledge
• Ability to learn to safely operate a forklift and any other material handling equipment
• Possess a high level of attention to detail
• Able to learn and operate the applicable software system used to process orders
• A valid G driver’s license

Preferred Skills

• Previous experience with or knowledge of products sold at the Profit Centre
• Experience using M3, Word, Excel, and Outlook

Additional Information

Salary Range - $42,500 with potential additional earnings through our Profit Share model.

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.