Material Handler

Emcocorporation; Surrey; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

EMCO is seeking a Material Handler in Surrey, BC to support picking, packing, and shipping customer orders, and to count, verify, receive, and put away incoming material and returns.

The role requires a high attention to detail, strong customer service, and the ability to operate forklift and other material handling equipment; experience with Infor M3, Word, Excel, and Outlook is preferred. EMCO is an equal opportunity employer.

Qualifications

• Grade 12 diploma or equivalent; college/university degree an asset.
• 1+ year of warehouse experience with strong customer service.
• Ability to learn forklift operation and the applicable software system.

Responsibilities

• Follow all Health and Safety rules while performing duties.
• Load and unload trucks; operate forklift and material handling equipment.
• Receive shipments, verify material, and note discrepancies or damage.
• Print and enter receiving documents into the system.
• Identify special order material and damaged material; store properly.
• Pick, pack, and ship customer orders; verify against shipping docs.
• Complete documentation for shipments with third party carriers or TDG.
• Inform Supervisor of inventory discrepancies and safety issues.
• Maintain warehouse cleanliness and safety; remove debris.
• Assist at the counter and support supervisor; perform other tasks as needed.

Skills

Customer service

Verbal communication

Attention to detail

Product knowledge

Forklift operation

Math skills

Software literacy

Education

Grade 12 diploma

College/university degree (asset)

Tools

Infor M3

Word

Excel

Outlook

Job description

As a Material Handler, you will be responsible for picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns. A high attention to detail will ensure exceptional levels of customer service and satisfaction.

Responsibilities

• Follow all Health and Safety rules and legislation while performing job functions
• Load and unload trucks, operate forklift and other material handling equipment
• Receiving duties include: Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged material
• Print and verify the computer receiving documents and enter material received into the computer system
• Identify special order material and damaged material and store in proper location
• Note all shipping discrepancies on freight carrier's Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate
• Picking, packing, and shipping duties include: Pick material for customer orders, counting and comparing items to the shipping documentation
• Assemble material and pack appropriately for pick up or shipment to customer
• Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation
• Inform the Supervisor of any inventory discrepancies and damaged/defective material that would impact customer service levels
• Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris
• Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse
• Assist teammates in servicing customers at the counter
• Perform other tasks as requested by the Profit Centre Manager

Qualifications

• Grade 12 diploma or equivalent; College and/or University degree an asset
• A minimum of 1 year of warehouse experience
• Outstanding customer service and verbal communication skills
• Able to develop comprehensive product knowledge
• Ability to learn to safely operate a forklift and any other material handling equipment
• Possess a high level of attention to detail and accurately process orders
• Able to learn and operate the applicable software system used to process orders
• Intermediate math skills

Preferred Skills

• Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
• Experience using Infor M3, Word, Excel, and Outlook

Salary Range - $40,000 to $50,000, dependent on experience

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.