Match Restaurant General Manager

Gateway Casinos and Entertainment Limited; Wasaga Beach; On-site; CAD 66,000 - 80,000; Full time

Benefits offered by this job

Full benefits

Retirement plan

Fun work environment

Family discounts

Training opportunities

Job summary

Gateway Casinos & Entertainment Limited is seeking a hands-on Match Restaurant General Manager to lead the Restaurant and Bar operations at Playtime Casino. You will manage staff, drive guest satisfaction, and oversee promotions and events while upholding high dining standards.

The role emphasizes strong leadership, financial accountability, and the ability to work flexible hours including evenings and weekends across Canada’s 27 locations.

Qualifications

• 3 years of supervisory experience in a high-volume restaurant or similar setting.
• Strong leadership and team-building abilities.
• Proven ability to manage multiple tasks and drive guest satisfaction.
• Excellent communication and payroll/cash handling awareness.

Responsibilities

• Oversee full operation of Restaurant and Bar areas.
• Drive profitability by meeting financial and performance goals.
• Supervise shifts and line management of staff.
• Motivate team to deliver exceptional guest experiences.
• Participate in training and guidance of employees.
• Oversee opening/closing procedures and daily cash reporting.
• Ensure compliance with company policies and procedures.

Skills

Supervisory experience

Customer service

Team leadership

Budget & profitability

Operational excellence

Communication

Job description

The Gateway to Your Future

If you love the buzz of the dining room and helping to run a talented team of hospitality pros, the Match Restaurant General Manager is the career choice for you. As an integral part of the team, your success is critical. You understand what it takes to manage multiple tasks, oversee and guide staff, and maintain and build a loyal clientele. You also know how to utilize traditional media and social media to boost awareness and promote events and drive the restaurants success.

Description

Position at Playtime Casino

Job Type: Full-Time

Starting Wage- $73,146

If you know how to support a growing team, while growing business, we want to hear from you. While you work hard at maintaining our high standards in dining excellence, we provide you with an excellent benefits package and a competitive salary at a national company with more than 27 locations throughout Canada.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Maintain and demonstrate expert knowledge of event promotions.
• Oversees the full operation of the Restaurant and Bar areas.
• Ensure profitability of restaurant by achieving financial and performance goals.
• Supervise shift operations, including all employee and guest related functions.
• Motivate team to deliver top-notch service to ensure exceptional guest experience.
• Participate in training and guidance of employees.
• Manage opening and closing procedures, including cash-outs and daily sales reporting.
• Maintain compliance with policies and procedures.
• Responsible for cash management activities.
• Oversees performance, safety and recruitment and development needs of the department. Manages the performance of direct reports including: training, appraising performance, providing positive and corrective feedback, coaching, and administering discipline. Ensures appropriate appraisals and accountabilities are undertaken.
• Follow Smart Serve and company policies.

What You Bring

• 3 years of supervisory experience in a high-volume, full-service restaurant or four-star hotel and/or equivalent combination of education and experience.
• Ability to manage issues and empower a team to excel.
• A relationship-builder who encourages open communication and collaboration.
• Time-management savvy and expert multitasker who thrives in the excitement of casino operations.
• Strategic thinker who has an eye for detail and a capacity to see the big picture.
• Benefit from working flexible hours, evenings, and weekends.
• WHMIS training preferred.
• Wine knowledge or experience as a Wine Steward an asset.
• Excellent communication skills, both speaking and writing.
• Working knowledge of computer skills in word processing, spreadsheets, and presentation software.
• Exceptional customer service, communication, and people skills.
• An eye for detail, reliable, punctual, efficient, and diligent in duties and responsibilities.
• Smart Serve Certification
• Food Safe Level 1 certificate.
• The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.