Master Control Operator

Kibbi Technologies Inc.; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Corus Entertainment in Toronto is seeking a Master Control Operator to join the Broadcast Operations team. You will monitor and operate broadcast equipment to execute live and pre-recorded content, commercials and promos across networks originating from Corus.

The role requires coordinating with internal teams, ensuring regulatory compliance, and protecting revenue through accurate playout. Flexibility for evenings, overnights and weekends is essential.

Qualifications

• Diploma or degree in broadcasting, communications, media or related technology fields.
• Experience with Mediator MAM system and Playtime automation is preferred.
• Understanding of file-based workflows and server-based technology.
• Knowledge of video codecs, formats, aspect ratios and CCs.
• Proficient with MS Office and standard business tools.
• Willingness to work evenings, overnights and weekends.
• Ability to stay composed in challenging situations with customers.

Responsibilities

• Monitor the quality and signal integrity of networks originating from Corus.
• Execute live and server-based program content, commercials and promos as scheduled.
• Ensure accessibility requirements for all networks and licenses.
• Perform regular monitoring and corrective actions for regulatory compliance.
• Protect revenue related to paid ads and content, report and escalate issues.
• Document issues and participate in team training and projects.
• Escalate information to internal teams and external clients as needed.
• Stay updated on equipment and workflow changes for Master Control.
• Provide 24/7/365 playout support for all networks.

Skills

Attention to detail

Customer service mindset

Communication skills

Multitasking

Problem solving

Education

Broadcasting/communications degree or diploma

Tools

Mediator media asset management

Playtime broadcast automation

Job description

Division: Technology

Work Status: Full-Time (onsite)

Location: Toronto , ON

About the Role

Corus Entertainment is seeking a dynamic and innovative professional to join the Broadcast Operations team at our Toronto location as a Master Control Operator.

Reporting to the Lead, Master Control, the Master Control Operator is part of a team responsible for monitoring and operating broadcast equipment and technologies to execute scheduled live and pre-recorded programs, commercials, and promos for all networks originating from Corus. Operators use a unique skillset to ensure revenue protection and viewer satisfaction. The team works extensively with various internal departments and external clients, maintaining a high level of customer service while meeting strict deadlines in a 24/7/365 broadcasting environment.

You'll contribute by

• Monitoring the quality and signal integrity of all networks originating from Corus


• Operational execution of live and server-based program content, commercials and promos, and any last minute schedule changes associated with the aforementioned


• Ensuring Accessibility conditions of license are met for all networks originating from Corus


• Conducting advanced and periodic monitoring checks and taking corrective actions to ensure regulatory compliance and a positive viewer experience


• Protecting revenue for paid advertisements, lower/vertical thirds, infomercials, etc.


• Reporting, documenting and escalating all issues related to playout


• Participating in training programs for any relevant equipment and workflow changes related to Master Control


• Participating in and contributing to team-based projects to reach a departmental objective


• Following existing departmental procedures, workflows, and documentation


• Liaising with and properly escalating information to internal teams and external clients to mitigate and resolve technical issues to ensure a seamless, uninterrupted viewing experience


• Staying current with equipment, workflows and procedural changes required to perform tasks


• Providing playout execution and support in a 24/7/365 broadcasting environment for all networks originating from Corus

Skills and experience you will bring

• Diploma or degree in broadcasting, communications, media or other technology fields or equivalent experience


• Previous experience with Mediator media asset management system and Playtime broadcast automation


• Understanding of file-based workflows and server-based technology


• Understanding of video codecs, formats and standards, aspect ratios, multi-channel audio configurations (2.0, 5.1, DV), and closed captioning


• Proficiency in computer skills – Microsoft Office suite and other integrated applications and communication tools


• Able to work a flexible schedule that may include evenings, overnights and weekends


• Must be adaptable, able to multi-task and work with acute attention to detail


• Communicate in a positive, friendly manner and with a customer service approach


• Ability to handle challenging situations with professionalism, empathy and sincerity


• Able to work a flexible schedule that may include evenings, overnights and weekends


• Fluency in French, Spanish and Italian is an asset

Application Deadline: September 24, 2026