Master Control Operator

Corus Entertainment; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Corus Entertainment seeks a Master Control Operator in Toronto to monitor and execute live and pre-recorded programs, commercials, and promos across networks originating from Corus.

You’ll work in a 24/7/365 environment, ensuring signal quality, compliance, and revenue protection, collaborating with internal teams to deliver uninterrupted viewing experiences. Mediator and Playtime automation familiarity is required, with a flexible schedule and strong communication under deadlines.

Qualifications

• Diploma or degree in broadcasting or related field.
• Experience with Mediator media asset management and Playtime automation.
• Understanding of file-based workflows and server-based technology.
• Fluency in multiple languages is an asset (French, Spanish, Italian).

Responsibilities

• Monitor the quality and signal integrity of networks originating from Corus.
• Execute live and server-based program content, commercials and promos, and last-minute schedule changes.
• Ensure accessibility conditions of license for all networks originating from Corus.
• Perform advanced monitoring checks and take corrective actions for regulatory compliance and viewer experience.
• Protect revenue for paid advertisements, lower/vertical thirds, infomercials, etc.
• Report, document and escalate issues related to playout.
• Participate in training programs for equipment/workflow changes.
• Engage in team projects to reach departmental objectives.
• Follow procedures and liaise with internal teams and clients to resolve issues.

Skills

Customer service

Attention to detail

Multi-tasking

Microsoft Office

French language

Spanish language

Italian language

Education

Diploma or degree in broadcasting/related field

Tools

Mediator

Playtime automation

Job description

Corus Entertainment is seeking a dynamic and innovative professional to join the Broadcast Operations team at our Toronto location as a Master Control Operator.

Reporting to the Lead, Master Control, the Master Control Operator is part of a team responsible for monitoring and operating broadcast equipment and technologies to execute scheduled live and pre-recorded programs, commercials, and promos for all networks originating from Corus. Operators use a unique skillset to ensure revenue protection and viewer satisfaction. The team works extensively with various internal departments and external clients, maintaining a high level of customer service while meeting strict deadlines in a 24/7/365 broadcasting environment.

You’ll contribute by:

• Monitoring the quality and signal integrity of all networks originating from Corus
• Operational execution of live and server-based program content, commercials and promos, and any last minute schedule changes associated with the aforementioned
• Ensuring Accessibility conditions of license are met for all networks originating from Corus
• Conducting advanced and periodic monitoring checks and taking corrective actions to ensure regulatory compliance and a positive viewer experience
• Protecting revenue for paid advertisements, lower/vertical thirds, infomercials, etc.
• Reporting, documenting and escalating all issues related to playout
• Participating in training programs for any relevant equipment and workflow changes related to Master Control
• Participating in and contributing to team-based projects to reach a departmental objective
• Following existing departmental procedures, workflows, and documentation
• Liaising with and properly escalating information to internal teams and external clients to mitigate and resolve technical issues to ensure a seamless, uninterrupted viewing experience
• Staying current with equipment, workflows and procedural changes required to perform tasks
• Providing playout execution and support in a 24/7/365 broadcasting environment for all networks originating from Corus

Skills and experience you will bring:

• Diploma or degree in broadcasting, communications, media or other technology fields or equivalent experience
• Previous experience with Mediator media asset management system and Playtime broadcast automation
• Understanding of file-based workflows and server-based technology
• Understanding of video codecs, formats and standards, aspect ratios, multi-channel audio configurations (2.0, 5.1, DV), and closed captioning
• Proficiency in computer skills – Microsoft Office suite and other integrated applications and communication tools
• Able to work a flexible schedule that may include evenings, overnights and weekends
• Must be adaptable, able to multi-task and work with acute attention to detail
• Communicate in a positive, friendly manner and with a customer service approach
• Ability to handle challenging situations with professionalism, empathy and sincerity
• Able to work a flexible schedule that may include evenings, overnights and weekends
• Fluency in French, Spanish and Italian is an asset

Application Deadline: September 24, 2026