Master Certified Marine Service Tech - FT

Bass Pro Shops; Vancouver; On-site; CAD 43,793 - 51,522; Full time

Benefits offered by this job

Employee discounts

Product discounts

Job summary

Bass Pro Shops in Vancouver is seeking a Master Certified Marine Service Technician to perform service and warranty repairs on boats, motors, trailers and ATVs according to manufacturer specs.

The role requires diagnosing mechanical and electrical issues, installing accessories, testing units with customers, mentoring staff, and maintaining a clean, safe workspace. Starting pay ranges from CAD 31.79 to 37.40 per hour, with strong benefits.

Qualifications

• Ability to understand electrical systems and wiring.
• Ability to communicate in a friendly and professional manner to customers and associates.
• High School diploma with ongoing manufacturer certification or equivalent experience.

Responsibilities

• Troubleshoots, diagnoses, and repairs electrical and mechanical problems on boats, motors, trailers and ATVs.
• Performs all service and warranty repairs according to manufacturer specifications.
• Installs accessory items and assists customers with technical questions.

Skills

Electrical systems

Customer communication

Education

High School + manufacturer certs in progress

Job description

POSITION SUMMARY:

The Master Certified Marine Service Technician performs all service and warranty repairs on boats, motors, trailers, or ATVs in a timely and efficient manner according to manufacturer specifications.

ESSENTIAL FUNCTIONS

• Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
• Troubleshoots, diagnoses, and repairs all mechanical and electrical problems on respective boat, motors, trailers, and ATVs.
• Installs all types of accessory items.
• Assists customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
• Attends technical training to improve proficiency, quality of work and to maintain Master level of certification.
• Water tests unit with customers to verify work performed and to explain the operation of the product.
• Mentors other techs and riggers as needed to allow smooth workflow throughout the shop.
• Remains familiar with painting process, decal application and fiberglass repairs.
• Performs rigging as required.
• Maintains a clean and professional work area.
• ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS

• Minimum Degree Required: High School education, on-going completion of classes towards higher level of manufacturer certification or equivalent experience
• Must be at least 21 years old to qualify for this position.

Knowledge, Skills, And Ability

• Ability to understand electrical systems and wiring.
• Ability to communicate in a friendly and professional manner to our customers and other associates.

TRAVEL REQUIREMENTS

• N/A

PHYSICAL REQUIREMENTS

• Ability to perform heavy lifting up to and more than 50 pounds
• Ability to work both inside and outside
• Ability to establish and maintain effective working relationships with Management, coworkers, and customers
• Provide own tools

INDEPENDENT JUDGEMENT

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Starting Pay Rate: $31.79 - $37.40

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund

Bass Pro Shops