Massage and Body Technician Unrestricted (Full-time)

Accorhotel; Victoria; On-site; CAD 62,000 - 70,000; Full time

Benefits offered by this job

Discounted Accor rates

Friends & Family discount at Fairmont

50% off Pacific Northwest F&B program

Complimentary shift meal

Uniform laundering

Health & wellness benefits

DCPP pension

Leadership mentoring

Career development

Job summary

Accor, located at The Empress Hotel in Victoria, BC, is seeking a massage professional to deliver soothing spa treatments and exemplary guest care. You will perform a range of massage durations and maintain a pristine, well-stocked work area within the spa.

Qualifications

• Previous experience in a Spa preferred.
• Certification from an accredited school of Massage required.
• All professional licenses are to be current.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Provide professional, friendly, engaging service to guests.
• Perform 30, 45, 60 and 90 minute massage/body treatments.
• Maintain guest comfort and safety at all times.
• Keep oils, towels, sheets and supplies orderly and stocked.
• Ensure a clean, safe work environment and equipment.
• Participate in product knowledge and retail sales.
• Stay informed about current trends in body treatments.
• Assist guests with hotel facilities in a helpful way.
• Follow all departmental policies, safety and sanitation rules.
• Take on additional duties as assigned.

Skills

Spa experience

Massage certification

Licenses current

Communication skills

Interpersonal skills

Reliability

Team player

Guest focus

Education

Massage Therapy Certification

Job description

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide
• Exclusive Employee and Friends & Family Discounts at Fairmont Empress
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through Greenshields
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Hourly rate + estimate range commission: 45 to $51

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Perform massage and body treatments while maintaining the clients comfort at all times
• Perform 30, 45, 60 and 90 minute massage and body treatments
• Ensure individualized guest service through acknowledging and responding to their needs and expectations
• Maintain an ample supply of massage oils, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area
• Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order
• Actively participate in other areas of the Spa Operation such as product knowledge and retail sales
• Ensure awareness of current trends in body treatments
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Your experience and skills include:

• Previous experience in a Spa preferred
• Certification from an accredited school of Massage required
• All professional licenses are to be current
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking.
• Frequent bending and kneeling.
• Occasional lifting and carrying up to 20lbs.
• Occasional pushing and pulling.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS