Marketing & Business Development Associate

ServiceMaster Restore of Fraser Valley; Abbotsford; On-site; CAD 42,000 - 66,000; Full time

Job summary

ServiceMaster Restore of the Fraser Valley is seeking a Marketing & Business Development Associate to expand our presence in the Fraser Valley. You will build relationships with insurance professionals, coordinate CE classes, manage our online reputation, and support marketing and operational initiatives alongside leadership and project managers.

The role includes weekly outreach visits, event planning, CRM maintenance, digital marketing, and reporting to the General Manager.

Qualifications

• Post-secondary education in Marketing, Business, or Communications.
• 2+ years in marketing, sales, or business development.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and digital marketing tools.
• Valid driver’s license and clean driving record.

Responsibilities

• Conduct weekly outbound activities with brokers and industry partners.
• Coordinate events and CE classes to grow partnerships.
• Maintain CRM contact database with visits and follow-ups.
• Manage online reputation through Google Reviews and social channels.
• Support managers by scheduling logistics for events and meetings.
• Produce regular marketing reports from CRM data.
• Collaborate with leadership and project managers on initiatives.

Skills

Strong communication

Interpersonal skills

Self-motivated

Education

Post-secondary education in Marketing/Business/Communications

Tools

Microsoft Office

CRM systems

Social media platforms

Email platforms

Job description

ServiceMaster Restore of the Fraser Valley

ServiceMaster Restore of the Fraser Valley is a trusted leader in disaster restoration services, providing emergency response and reconstruction for residential and commercial properties affected by fire, water, mold, and other damage. As part of the ServiceMaster Restore network, we are committed to delivering professional, reliable, and timely restoration services with a focus on customer care and integrity.

Position Summary

The Marketing & Business Development Associate plays a key role in maintaining and expanding our presence in the Fraser Valley. This role involves building relationships with industry partners, coordinating events and CE classes, managing our digital reputation, and supporting internal marketing and operational initiatives. You'll work closely with leadership, project managers, and external contacts to keep our brand strong and our outreach effective.

Key Responsibilities

• Conduct weekly route visits to insurance brokers offices.
• Research industry professionals and organizations (e.g., adjusters, brokers, property managers) to identify outreach opportunities.
• Maintain an up-to-date contact database in the CRM, logging visits, interactions, and follow-ups.
• Attend and represent ServiceMaster at industry events, trade shows, and networking functions.
• Assist in planning all in-house events and CE (Continuing Education) classes.
• Manage all Google Reviews, responding promptly and professionally to customer feedback.
• Support project managers by booking reservations for business lunches, purchasing tickets, and arranging logistics.
• Create and maintain regular marketing and activity reports using our CRM software.
• Coordinate digital marketing efforts, including social media, email campaigns, and website content.
• Prepare and deliver bi-weekly report to General Manager on the Friday prior to the PM meeting on Tuesdays.
• Attend weekly meetings with the sales team and General Manager to align efforts and share updates (20 minutes).

Qualifications

• Post-secondary education in Marketing, Business, Communications, or related field is an asset.
• 2+ years of experience in marketing, sales, or business development (experience in restoration or construction industry an asset).
• Strong communication and interpersonal skills.
• Self-motivated with a proactive, results-driven mindset.
• Proficient in Microsoft Office and digital marketing tools (e.g., social media, email platforms, CRM systems).
• Valid driver’s license and clean driver’s abstract.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.