Marketing and Communications Coordinator

The Salvation Army in Canada; Burnaby; On-site; CAD 68,000; Full time

Job summary

A leading organization, The Salvation Army, is seeking a Marketing and Communications Coordinator to enhance public image and support marketing efforts. The role involves content creation, social media management, and strategic promotional activities to serve the community effectively. This entry-level position offers a dynamic work environment where creativity and teamwork are valued.

Qualifications

• Experience in managing digital and print media, including social media.
• Ability to develop content calendars for key events.
• Maintains compliance with all relevant regulations.

Responsibilities

• Coordinate the development and design of promotional materials.
• Manage divisional social media accounts and content calendar.
• Draft and edit content for various platforms.

Skills

Excellent communication

Time management

Storytelling skills

Education

2-3 year college diploma in Journalism

2-3 year college diploma in Communications

2-3 year college diploma in Marketing

Job description

Marketing and Communications Coordinator

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a worldwide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing, and shelter. We also support individuals experiencing unemployment, addiction, and family challenges. We continually adapt and innovate to meet emerging needs while living out our mission, vision, and values of hope, service, dignity, and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life—there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world.

Job Description

Job Summary

The incumbent is a professional responsible for coordinating the development and design of promotional materials to raise awareness and support the marketing and public relations teams. This includes creating messaging strategies, managing online and offline promotional content, and overseeing social media channels.

Key Accountabilities

• Support creation and distribution of marketing assets to enhance The Salvation Army’s public image locally and divisional levels.
• Develop and maintain relationships within the division, sharing tools to increase organizational awareness.
• Draft and edit content for various platforms including articles, social media, websites, campaigns, reports, and scripts.
• Manage divisional social media accounts : posting updates, monitoring engagement, and responding to inquiries.
• Create and maintain a content calendar aligned with key events (e.g., Giving Tuesday) to ensure timely social media activity.
• Monitor analytics and produce monthly reports with insights for leadership.
• Collaborate with departments and ministry units on communication strategies and content planning.
• Work with social media influencers and partners to ensure consistent branding and messaging.
• Participate in event coverage, providing social media and media support, including audiovisual and webcast coordination.
• Ensure compliance with brand standards, copyright laws, and proper documentation, including release forms.

Education and Experience Qualifications

• Completion of a 2-3 year college diploma in Journalism, Communications, Marketing, or related field.
• Knowledge of OH&S Act, regulations, and adherence to health and safety policies.
• Alternative combinations of education and experience may be considered, especially in supporting content creation and distribution across platforms.
• Experience in managing digital and print media, including social media posts, articles, videos, and reports, with a focus on brand voice and messaging.
• Experience managing social media operations : scheduling, engagement monitoring, responding, and analyzing KPIs.
• Ability to develop content calendars for key events and provide real-time event coverage.
• Collaborate with internal teams to plan communication strategies, ensuring messaging consistency and reputation management.
• Assist with media resource development, audiovisual production, webcast support, and event communication planning.
• Maintain compliance with all relevant regulations and ensure proper documentation.
• Strong understanding of The Salvation Army’s mission, with the ability to incorporate this into all communications.
• Excellent communication, time management, storytelling skills, and the ability to work independently or as part of a team in a fast-paced environment.

Compensation

The target salary range is $44,685.33 to $55,856.66, with a maximum of $67,027.99. Salary placement depends on market conditions, internal equity, and candidate qualifications. Reasonable accommodations are available upon request; contact [emailprotected] .

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Marketing and Sales

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