Market Lead (Full-Time) – Eataly Eaton Centre

Eataly; Toronto; On-site; CAD 26,000 - 32,000; Full time

Job summary

Eataly Eaton Centre in Toronto, Canada is looking for a Market Lead to oversee retail operations and support guest service excellence. The role reports to the Market Manager and drives attractive display and strong sales across the department.

The position requires stocking, FIFO rotation, cash handling, and training Market Associates. Availability for onsite work with nights and weekends is essential.

Qualifications

• Strong guest service mindset and product knowledge.
• Ability to work onsite with a flexible schedule including nights and weekends.
• Accurate cash handling and basic math skills are required.

Responsibilities

• Stocks, rotates and faces products according to department procedures and merchandising standards.
• Coordinates with Warehouse to maintain stock and organize back stock efficiently.
• Receives deliveries and verifies order/invoice accuracy; maintains signage and labeling.
• Supervises and trains Market Associates; ensures safety and cleanliness in the department.
• Operates cash register, handles payments, and ensures accurate cash bank at shift end.

Skills

Positive attitude

Cash-handling

Verbal and written communication

High school diploma

Stocking experience

Education

High school diploma or equivalent

Job description

Market Lead (Full-Time) – Eataly Eaton Centre

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Market Lead serves as a liaison between Market team members and the Market Manager to ensure that merchandise is properly stocked and displayed attractively across Eataly’s retail department. The Market Lead promotes exceptional guest service on the retail team, using interpersonal skills and product knowledge to drive sales and improve guest satisfaction. Reports to the Market Manager.

• Stocks, rotates and faces products according to department procedure and merchandizing standards
• Collaborates with the Warehouse team to maintain proper stock levels, organizing back stock and warehouse storage effectively and efficiently
• Follows order and inventory procedures and receives deliveries, verifying order and invoice accuracy
• Assists with delegating tasks, supervising, training and motivating Market Associates
• Maintains accurate department signage, pricing and labelling
• Rotates products according to First In First Out (FIFO) standards
• Inspects shelves and immediately removes expired or damaged merchandise
• Communicates grocery needs, adjustments and problems to the Market Manager promptly and efficiently
• Assesses departmental food waste with department heads and diverts waste to donations
• Partners with Events & Education to coordinate product demos
• Maintains safe and cleanwork conditions and compliance with local regulations
• Performs light cleaning duties such as sweeping, dusting and packaging disposal as necessary
• Handles payments and ensures accurate accounting of all transactions, collections and disbursements
• Verifies accuracy of cash bank by counting cash, checks, and charge payments at end of shift
• Obtains and reviews information regarding price changes Performs other duties as required or assigned

Qualifications

• Positive attitude and ability to work well with a team
• Basic math and cash-handling skills
• Verbal and written communication skills
• High school diploma or equivalent preferred
• Previous stocking experience in a retail setting preferred

Job Requirements

• Availability to work onsite with a flexible schedule including nights and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies

Compensation

• Compensation for this role is CAD $21.00 hourly
• This position has been posted to fill a current vacancy