Guest Service/Market Associate (Full-Time) - Eataly Eaton Centre

SmartRecruiters, Inc.; Toronto; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

RRSP

Free family meal daily

Discounts at Eataly

Classes on products

Job summary

Eataly North America at Eaton Centre is hiring a Market Associate to deliver guest service in Grocery, Produce, Housewares and Wine. You will stock, merchandise, and process payments while maintaining accurate cash handling and a friendly store atmosphere.

The role requires onsite availability with flexible schedules including nights and weekends; prior wine experience is a plus. Training and product knowledge sessions are provided.

Qualifications

• High school diploma or equivalent preferred.
• Strong verbal and written communication skills.
• Basic math and cash-handling skills.
• Positive attitude and able to work in a team.
• Wine experience is a strong asset.

Responsibilities

• Stocks, rotates, merchandises and faces products.
• Handles cash payments and ensures accurate accounting.
• Provides outstanding guest service to shoppers.
• Maintains clean and safe work environment.
• Communicates needs and issues to the manager.
• Assists with back-stock and warehouse organization.

Skills

Cash handling

Verbal communication

Written communication

Team player

Math proficiency

Education

High school diploma or equivalent

Tools

POS system

Hand truck / ladder

Job description

Guest Service/Market Associate (Full-Time) - Eataly Eaton Centre

• Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

At Eataly, this role is referred to as a Market Associate. The Market Associate stocks and displays products in the Grocery, Produce, Housewares, and Wine departments, handles payments and ensures accurate accounting of all transactions, collections and disbursements, and provides outstanding guest service. Reports to the Market Manager.

• Stocks, rotates, merchandises and faces products according to department procedures
• Ensures all grocery items are merchandised attractively as per quality standards
• Rotates products according to First In First Out (FIFO) standards
• Maintains and organizes back-stock and warehouse storage areas according to department standards
• Adheres to all guidelines about product recommendations and information
• Communicates department’s needs, adjustments and problems promptly and efficiently to manager
• Maintains a safe and clean work environment in compliance with department, federal and state regulations
• Performs light cleaning duties such as sweeping, dusting and packaging disposal as necessary
• Collects cash or charge payments from guests and provides change and charge vouchers if appropriate
• Verifies accuracy of cash bank by counting cash, checks, and charge payments at end of shift
• Obtains and reviews information regarding price changes
• Performs other duties as required or assigned

• Positive attitude and ability to work well with a team
• Basic math and cash-handling skills
• Verbal and written communication skills
• High school diploma or equivalent preferred
• Previous stocking experience in a retail setting preferred
• Wine experience is considered a strong asset

Job Requirements

• Availability to work onsite with a flexible schedule including nights and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies
• Smart Serve certified

Compensation

• Compensation for this role is CAD $17.60 hourly
• This position has been posted to fill a current vacancy

Benefits and Perks

• Paid Time Off
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

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