MANGO - Assistant Store Manager - Markville

Fox Group Canada Inc.; Markham; Presencial; CAD 28 000 - 33 000; Tempo integral

Resumo da oferta

Fox Group Canada Inc. is seeking an Assistant Store Manager who can lead, motivate, and develop the store team. You will drive legendary customer experiences, coach staff, and maximize sales while maintaining visual and merchandising standards across Mango and other banners.

The role requires strong leadership, accountability, and the ability to analyze selling reports to react to business trends. This position offers a fast-paced environment with growth opportunities within the Fox Group Canada

Qualificações

• Minimum of 3 years in specialty, luxury goods or a comparable retail environment.
• Proven ability to drive sales and meet/beat targets.
• Exceptional interpersonal, communication and customer service skills.

Responsabilidades

• Provide legendary customer experiences consistently.
• Establish customer satisfaction and loyalty.
• Coach, develop and maximize the success of all associates.
• Set expectations and ensure accountability across the team.
• Maximize sales potential by guiding behavior on sales floor and back room.
• Recruit, hire and staff the store team.
• Ensure training of the associate team.
• Analyze business and create action plans based on metrics.
• Communicate effectively with the team.
• Direct and execute company policies and merchandising standards.
• Manage controllable expenses and loss prevention.

Conhecimentos

Customer service

Sales leadership

Communication

Team development

Interpersonal skills

Ferramentas

Excel

Outlook

Word

Descrição da oferta de emprego

Who are we?

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well‑known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

Mango, founded in Barcelona Spain, is an internationally well‑known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide.

Job Description

Who are we looking for?

We are looking for an Assistant Store Manager, who must be an exceptional leader who can motive, inspire, and develop the store team.

Job Responsibilities

• Provide and ensure legendary customer experiences consistently
• Establish Customer Satisfaction
• Coach, Develop and maximize the success of all associates
• Sets expectations and ensures accountability
• Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
• Build a team that works well together based on the needs of the store
• Recruit, hire and staff
• Ensure training of the associate team
• Analyze business and create action plans
• Communicate effectively with/to team
• Direct/execute company policies/practices
• Direct merchandise flow
• Ensure visual & merchandising standards and a positive in-store experience
• Manage controllable expenses
• Maintain Mango Procedures
• Loss Prevention and Safety

Required Skills/Experience

• Minimum of (1) three years of specialty, luxury goods or a comparable retail environment
• Prior sales management experience
• Demonstrated ability to achieve individual selling goals and metrics
• Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
• Comfort in making decisions and mediating conflict within a team-environment
• Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
• Exceptional interpersonal, communication and customer service skills
• Ability to identify/assess top talent and train/develop/retain great people.
• Proficient in windows-based software such as Excel, Word and Outlook

Pay range: $20-24/hr

This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted