Mandarin-Speaking Client Advisor, Ottawa Banking

RBC; Ottawa; On-site; CAD 35,000 - 52,000; Part time

Benefits offered by this job

Bonuses

Flexible benefits

Career advancement

Sales training

Job summary

RBC seeks Client Advisor talent in Ottawa to support both part-time and full-time roles. You will engage clients, demonstrate digital banking usage, and guide customers through transactions while building trusted relationships across Personal & Commercial Banking. Fluency in Mandarin is required to serve a diverse client base.

Roles emphasize client-first service, strong problem-solving, and teamwork with RBC partners to unlock opportunities and grow community presence.

Qualifications

• Demonstrated passion for putting clients first in a target-driven sales environment.
• Problem-solving and people skills with ability to build relationships and connect with clients.
• Flexibility, eagerness to learn, strong ethics, and hunger for success.
• Digital literacy across devices (smartphones, tablets, laptops).

Responsibilities

• Engage with clients in-branch and in the community to uncover banking needs and sales opportunities.
• Educate clients using demonstrations and technology to deliver memorable experiences and drive sales.
• Assist with a full range of financial transactions and respond to client inquiries.
• Listen actively to understand client needs and coordinate with partners to optimize opportunities.
• Own and prevent banking problems while maintaining client relationships for loyalty.

Skills

Adaptability

Advice Based Solutions

Client Centricity

Client Discovery

Communication

Curious Mindset

Data Analysis

Digital Literacy

Job description

RBC seeks Client Advisor talent in Ottawa to support both part-time and full-time roles. You will engage clients, demonstrate digital banking usage, and guide customers through transactions while building trusted relationships across Personal & Commercial Banking. Fluency in Mandarin is required to serve a diverse client base.

Roles emphasize client-first service, strong problem-solving, and teamwork with RBC partners to unlock opportunities and grow community presence.