Managing Partner (Full Time, Permanent) Brio Steinbach

Friendsofkerhonkson; Steinbach; On-site; CAD 83,000 - 105,000; Full time

Benefits offered by this job

Health benefits (100% company paid)

Annual bonus program

Pension plan (employer-matched)

Paid continuing education

Career advancement opportunities

Professional attire benefit

Job summary

Brio Insurance in Manitoba seeks an experienced Branch Manager to lead daily operations, mentor staff, and ensure outstanding client service while driving profitability and compliance.

You translate annual objectives into actionable goals, manage risk, support community initiatives, and collaborate across teams to maintain quality service and strong internal controls.

Qualifications

• Post-secondary degree or diploma in Business Administration or equivalent.
• Leadership competency with high emphasis on quality of customer service.
• Ability to develop employees in a coaching environment.
• Excellent written and verbal communication skills.
• Advanced knowledge of risk management within the insurance industry.

Responsibilities

• Monitor branch activities to ensure quality service and efficient workflows.
• Mentor, coach and develop staff to meet objectives and provide consistent service.
• Establish performance standards and address training or disciplinary needs.
• Ensure effective teamwork and communication within the branch.
• Translate annual business objectives into manageable goals for branch and departments.
• Act as an ambassador for Brio Insurance in the community and solicit business opportunities.
• Maintain knowledge of industry trends to inform business plans and guide staff.
• Review branch financial statements and control expenses.
• Manage client relationships to ensure profitability and satisfaction.

Skills

Leadership

Customer service

Executive coaching

Communication

Strategic thinking

Problem solving

Education

Post-secondary degree or diploma in Business Administration

Tools

Microsoft Office

Job description

If you’re looking for an innovative, forward-thinking, and rewarding insurance career in Manitoba, look no further than Brio Insurance.Working for Brio Insurance means having fun, working with your friends, going above and beyond for your clients, and supporting your co-workers. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation including an annual bonus program, 100% company paid health benefits including a professional attire benefit, employer-matched pension plan, paid continuing education (including immersion courses), and career advancement opportunities within our brokerage.At Brio Insurance, our culture code is:Do goodBe betterOwn itMove forwardCreate funThe Managing Partner is responsible for day to day operations of the branch, leading and supervising a staff committed to service excellence and ensuring sales of products contribute positively to the profitability of the organization, while ensuring compliance with legislation, regulations, and policies.Key Responsibilities and AccountabilitiesMonitor branch, and department activities to ensure that quality service is being provided and that work flows effectively and efficiently.Mentor, coach and develop staff to ensure objectives are achieved and clients receive a consistent level of quality, personalized service.Establish performance standards, evaluate performance and if necessary initiate further training and development or disciplinary procedures.Ensure effective teamwork and communication with the branch.Research and recommend changes to the branch operations that improve efficiency and/or service quality.Translate the annual business objectives into manageable goals for branch and departments.Act as an ambassador for Brio Insurance by being visible in the community and supporting community initiatives, soliciting business opportunities that add positively to the profitability of the credit union.Maintain a thorough knowledge of industry and competitive trends that affect business plans and encourage this knowledge in employees.Resolve complex problems and client complaints referred by staff or corporate office to ensure the needs of clients, staff and organization are met.Demonstrate commitment to the creation of a respectful workplace.Actively lead and participate in meetings, planning and training initiatives, sharing information and ideas that contribute to the organization’s goals and successEnsure appropriate internal control procedures are followed and reported on as required.Ensure the branch premises are maintained, providing a safe environment for employees and members.Monitor vacation within the branch to ensure optimal coverage is maintained.Review branch detailed financial statements monthly and control branch expenses through the application of internal checks and balances.Operate as the primary contact for clients, managing the relationship on behalf of the organization to ensure the clients’ needs are met and the relationship remains profitable.Work collaboratively with other team members to achieve organizational and department objectives.Maintain thorough knowledge of and adhere to organizational policies and procedures on risk management, confidentiality, security and fraud prevention.Essential QualificationsPost-secondary degree or diploma in Business Administration or equivalentLeadership competency with high emphasis on quality of customer serviceAbility to develop employees in a coaching environmentExcellent written and verbal communication skillsStrong organizational and time management skills with demonstrated ability to complete assigned tasks in a timely and accurate mannerCritical thinker who analyzes information and uses logic to address issues, problems and challengesInnovative thinker, open to new ideas, processes and applicationsProven team player who is both flexible and adaptableAbility to work in an environment with multiple and changing prioritiesAbility to follow standardized policies and proceduresAdvanced knowledge of risk management within the insurance industryProficient computer skillsEmployee Sub-TypeRegularStarting Salary$82,687.00Salary Band$82,687.00 - $105,423.00In most situations, candidates will be offered the starting salary for the position. In exceptional circumstances, and at the organization’s discretion, an offer may be made above the stated minimum based on factors such as the candidate’s qualifications, internal equity and external compensation factors. When underfilling a position, the salary offered may be in a lower salary band.If you are interested in this position, apply today!