Managing Director

Lorien; Canada; On-site; CAD 140,000 - 190,000; Full time

Job summary

Lorien is seeking an accomplished Managing Director in Canada to own P&L, strategy, and growth. You will build the team, set the plan, and drive profitability while steering product and technology directions.

The role demands leadership of sales, customer success, and R&D among senior enterprise customers. Ideal candidates have SaaS leadership experience, strong financial acumen, and a proven ability to scale through cross-functional collaboration, new markets, and ongoing optimization of

Qualifications

• Experience leading senior commercial leadership in SaaS or software businesses.
• Proven track record winning enterprise-level customers.
• Experience running a business unit with its own budget and team.
• Strong financial acumen including P&L, budgeting, and forecasting.
• Experience building, leading and developing high-performing teams.
• Strategic and analytical, turning vision into actionable plans.

Responsibilities

• Set and execute strategy across four pillars: strategy/positioning, operational excellence, growth, and product/technology.
• Drive revenue growth through new opportunities, including cross-selling and new market penetration.
• Lead and align sales, customer success, and R&D.
• Own the product strategy and roadmap, balancing new development with maintenance to win and retain customers.
• Improve operational efficiency and scalability to maximise profitability.
• Take full P&L ownership, focusing on revenue, ROI, EBITDA, and customer retention.
• Own the budget and forecast on a monthly, quarterly, and annual basis.

Skills

SaaS leadership

Enterprise sales

P&L management

Budgeting & forecasting

Team leadership

Strategic planning

Growth strategy

Education

MBA

Job description

Our client is a software business serving enterprise brands, connecting them with their third-party networks and end customers on a single platform. They are trusted by leading names across their industry and are entering an exciting phase of growth.

The Role

As Managing Director, you will take full ownership of the business, with accountability for its P&L, team, product, and growth. This is a true “set the plan and run with it” role: you will define the strategy, build the team to deliver it, and drive profitable scale. It suits a commercially minded, entrepreneurial leader who is equally comfortable setting direction and getting hands‑on.

Given the time zone alignment required with the business and its customer base, we are ideally seeking candidates based in Canada.

Key Responsibilities

Strategy & Operations

• Set and execute strategy across four pillars: strategy and positioning, operational excellence, growth, and product/technology.


• Drive revenue growth through new opportunities, including cross‑selling and new market penetration.


• Lead and align sales, customer success, and R&D.


• Build and nurture senior, enterprise‑level customer relationships, prioritising satisfaction and retention.


• Own the product strategy and roadmap, balancing new development with maintenance to win and retain customers.


• Improve operational efficiency and scalability to maximise profitability.


• Take full P&L ownership, with a focus on revenue, ROI, EBITDA, and customer retention.


• Own the budget and forecast on a monthly, quarterly, and annual basis.

Building Effective Teams

• Build, coach, and lead high‑performing teams across the business.


• Foster a culture of performance, collaboration, continuous improvement, and innovation.


• Provide clear direction and motivate teams toward measurable results.

About You

Experience

• A background in SaaS or software businesses, with a track record of senior commercial leadership, ideally as a Sales Director, Chief Revenue Officer, or equivalent.


• Strong experience engaging and winning enterprise‑level customers.


• Proven experience running a business, business unit, or function with its own budget and team.


• Strong financial acumen, including P&L management, budgeting, and forecasting.


• Experience building, leading, and developing high‑performing teams.


• Strong strategic and analytical skills, with the ability to turn vision into actionable plans.


• Advantageous: a management consulting background (e.g. McKinsey, BCG) and/or an MBA.

Personal Characteristics

• Entrepreneurial, self‑directed, and results‑driven: someone who sets the plan and goes with it.


• Thrives in a fast‑paced environment and adapts quickly to change.


• High degree of accountability and ownership.


• Strategic and hands‑on.