Manager, Warehouse Operations

Supply Ontario; Canada; Hybrid; CAD 112,000 - 168,000; Full time

Benefits offered by this job

Benefits

Defined benefit pension plan

Job summary

Supply Ontario is seeking a strategic leader to manage warehouse operations and related programs serving Ontario ministries, provincial agencies, and health sector organizations. You will provide leadership for planning, management, and continuous improvement of warehouse operations, ensuring efficient, client-focused service delivery aligned with Supply Ontario's objectives.

You will collaborate with internal teams and external partners to meet operational requirements, support system-wide

Qualifications

• University degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or Public Administration or related field.
• Equivalent combination of education, training, and directly related experience may be considered.
• Professional designations such as SCMP, CSCP, CLTD, PMP, or Lean/Six Sigma certification would be considered an asset.

Responsibilities

• Oversee planning, management and continuous improvement of warehouse operations.
• Develop partnerships with government and public sector organizations to support service delivery.
• Direct program changes to meet service delivery needs and implement strategic directions.
• Monitor financial resources and develop multi-year budgets and resource plans.
• Lead risk assessment, change management and issues management for programs.

Skills

Leadership

Strategic planning

Stakeholder management

Analytical thinking

Risk assessment

Change management

Team collaboration

Problem solving

Priority management

Education

University degree in Business Administration

University degree in Supply Chain Management

University degree in Logistics

University degree in Operations Management

University degree in Public Administration

Equivalent combination of education and experience

Job description

Salary Range: $112,280 – $168,420 per annum

Reason for Job Posting: Vacancy

Supply Ontario (SO) is seeking a strategic leader to manage warehouse operations and related programs serving Ontario ministries, provincial agencies, and organizations across the broader public and health sectors.

In this role, you will provide leadership for the planning, management, and continuous improvement of warehouse operations, ensuring efficient, client-focused service delivery and alignment with Supply Ontario's strategic objectives. You will work collaboratively with internal teams and external partners to meet operational requirements, support system-wide service delivery goals, and deliver responsive, high-quality customer service to clients across the province.

Your key responsibilities will include:

• Monitors the implementation of programs and policies, the application of legislation, and the development of direct services to ensure they meet Supply Ontario's business plans and applicable government and public sector requirements.
• Provides risk assessment advice and develops communication strategies on change management issues affecting programs.
• Develop partnerships with government and public sector organizations that support program and service delivery.
• Plans the implementation of program changes to meet service delivery needs and operationalize strategic directions and long-term plans.
• Develops communication strategies and identifies and resolves labour relations implications (including alternative service delivery), issues management, and project management.
• Develops and monitors the warehouse operations Business Management Plan and oversees comprehensive accountability, monitoring and evaluation processes to ensure legislative compliance and achievement of service levels, standards and results.
• Develops and oversees Supply Ontario strategic and operational plans in the program area and provides advice and expertise to executive levels on issues affecting service delivery to OPS ministries, provincial agencies, broader public sector and health sector entities.
• Controls financial resources and reporting, develops multi-year budgets and resource plans, and leads business, financial and results-based planning for Supply Ontario programs, operations and services.
• Establishes and maintains strong working relationships with key partners and stakeholders to ensure timely and accurate information flow and issue identification; presents and advocates Supply Ontario's position at various forums.

Successful candidates will demonstrate the following:

• University degree in Business Administration, Supply Chain Management, Logistics, Operations Management, Public Administration, or a related field.
• Equivalent combination of education, training, and directly related experience may be considered.
• Professional designations such as SCMP, CSCP, CLTD, PMP, or Lean/Six Sigma certification would be considered an asset.
• Significant leadership experience managing warehouse operations, logistics, supply chain, or large-scale operational programs.
• Strong strategic planning skills, with experience developing and implementing multi-year business, operational, and service delivery plans.
• Knowledge of public sector governance, policies, legislation, and service delivery models.
• Experience managing financial, human, physical, and contract resources, including budgeting, forecasting, procurement, and vendor management.
• Expertise in project and change management, including leading complex operational and organizational initiatives.
• Strong operational management experience, with the ability to oversee program delivery, monitor performance, and drive continuous improvement.
• Excellent analytical and problem-solving skills, with experience assessing risks, developing mitigation strategies, and recommending practical solutions.
• Strong organizational skills and the ability to manage competing priorities in a dynamic environment.
• Experience developing and implementing programs, policies, procedures, and service standards.
• Exceptional stakeholder management skills, with the ability to build and maintain effective relationships across government, public sector, and health sector organizations.
• Commitment to fostering inclusive, collaborative, and high-performing teams.

Supply Ontario offers a competitive compensation package including benefits and defined benefit pension plan.

The selected candidate will be required to reside and work in Ontario and be legally eligible to work in Canada.

Candidates are required to provide references for verification, and to complete a criminal background check. Details will be provided through the application process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Supply Ontario endeavors to promote the principles of diversity and inclusion in all of our policies, practices, and the way we do business while ensuring compliance to the Canadian Human Rights Act and the Ontario Human Rights Code.

We are committed to building a team that reflects the communities we serve, and to promoting a diverse, inclusive, accessible, respectful, and equitable workplace.

We invite applications from all interested and qualified individuals, from all backgrounds, and walks of life. Your experiences are valuable, and we’re excited to learn how you might be able to lend your skills to further Supply Ontario's mission and achieving its vision.

At Supply Ontario, we recognize and value the exceptional skills, dedication, and diverse perspectives that veterans bring to the workforce. We strongly encourage veterans to apply to join our team.

We are committed to providing employment practices and accommodation that are in compliance with the Accessibility for Ontarians with Disabilities Act and the Human Rights Code. If you require accommodation at any stage of the recruitment process including in relation to the materials and processes to be used, please notify Human Resources at Talent Acquisition (CSCO) [e-mail] .

If you request accommodation, Human Resources will consult with you to provide or arrange for suitable accommodation in a manner that takes into account your accommodation needs.