Manager, Technology

Starr Underwriting; Toronto; On-site; CAD 100,000 - 140,000; Full time

Job summary

A leading company in the insurance industry is looking for a Manager of Technology in Toronto. The role involves overseeing strategic digital initiatives, managing multiple project teams, and ensuring successful delivery through agile methodologies. Ideal candidates will have a strong background in digital IT infrastructure, experience in leading cross-functional teams, and relevant technical certifications.

Qualifications

• 4+ years leading and implementing digital IT projects, including infrastructure and cloud initiatives.
• Experience in Agile/Iterative delivery methodologies.
• Relevant certifications like PMP, Six Sigma, CSM, SAFe preferred.

Responsibilities

• Lead end-to-end delivery of Personal Lines Digital initiatives.
• Manage project financials and resolution of known issues.
• Mentor and coach developers on career progression.

Skills

Leadership

Analytical

Time management

Organizational

Communication

Education

Degree in business, computer science or related discipline

Job description

The Manager of Technology will be accountable for overseeing the delivery of strategic technology projects / program in with Digital Value Stream (Web, Mobile and API Integrations). This function will lead one or more agile pods and provide overall leadership of the collective efforts across the TS organization required to execute on the Business Goals and Projects. Also, this role has few Developers reporting into and this Role will be responsible their leadership mandates as a people manager.

You will work closely with senior technology stakeholders to drive day-to-day delivery activities, manage multiple project teams, oversee project and portfolio financials, and support communications with TS and business teams.

This role will report into Director, Digital Technology.

What can you expect in this role?

• Own and lead the end-to-end delivery of Personal Lines Digital Initiatives, including project mobilization, planning, and resourcing with internal and external partners
• Work with vendors and partners to understand upcoming technology features and capabilities and incorporate into technology (Digital) roadmap
• Establish Digital intake and governance forums and practices, ensuring appropriate oversight committees are in place and meet regularly
• Manage and drive resolution / mitigation for known issues and risks
• Partner with TS Architects to coordinate high-level solution designs and TRB approvals
• Manage overall Digital portfolio and project financials, includes partnering with TS leadership and Finance partners to track costs associated with Integration activities.
• Build strong working relationships within the TS organization to ensure optimal performance and ensure what we deliver meets key performance indicators and stated benefits
• Use appropriate fact-based metrics / assumptions to determine and convey impact on budget, time and risk.
• Work and manage all aspects of Change and Release management related to the project/pod deliverables
• Leveraging disciplined agile practices to develop and execute on an end-to-end delivery plan
• Managing program risks & issues; proactively driving risk mitigation and issue resolution
• Manage the project pipeline and sequencing with input from the business/product teams as well as various technology partners within the bank
• Mentor, Coach, Guide developers on their Career Plan and progression. Setting up for high performing.
• Support vendor RFP and RFI activities where necessary

What do you bring to the role?

• Degree in business, computer science or a related discipline is preferred
• 4+ years of leading and implementing Digital, IT infrastructure, Cloud, and Guidewire Initiatives.
• Technical and development experience working with the Digital and API platform.
• Experience in delivering IT initiatives through Agile and / or Iterative delivery methodologies
• Experience in successfully delivering initiatives with shared resources
• Experience in establishing, actively managing, and monitoring an IT project portfolio
• Experience in managing multiple cross-functional teams (BA, Dev, Security, Compliance, Infrastructure)
• Experience in delivering IT solutions in insurance or banking industries is an asset
• Experience in managing a portfolio of initiatives that requires a varying level of delivery support / leadership
• Demonstrate an ability to lead and manage a team in a busy and changing environment while fostering positive performance and engagement
• Models solid leadership skills with the ability to coach, develop, motivate, and retain staff.
• Strong analytical, time management and organizational skills
• Proactively communicates information in a clear and positive manner. Layering excellent decision-making skills with a natural aptitude for observation
• Exceptional organizational and time-management skills tomulti-task and effectively manage competing and changing priorities
• Ability to work effectively in a matrix or shared services organization
• Relevant industry-related certifications e.g: PMP, Six Sigma, CSM, SAFe
• Scrum Master certification would be an asset
• Practical knowledge of project management techniques, tools, methodologies

Role ID - 308