Manager, Supply Chain & Supplier Success

Viconerubber; Boucherville; On-site; CAD 90,000 - 120,000; Full time

Job summary

Vicone High Performance Rubber is seeking a hands-on Manager, Supply Chain & Supplier Success to lead day-to-day management and strategic development of our global manufacturing partner network. This role involves on-site work, overseeing supplier relationships, shipments, receiving and inspections, and real-time problem solving.

The successful candidate will own the order lifecycle, coordinate with suppliers and internal teams, monitor KPIs, and drive improvements in quality, delivery, and risk

Qualifications

• Hands-on leader with day-to-day supply chain and supplier success responsibilities.
• Experience building manufacturing partner networks, improving performance and reducing risk.
• Familiar with ISO 9001 and on-site operations in a small SME.

Responsibilities

• Own manufacturing partner relationships with regular calls, follow-ups, and check-ins to drive quality, delivery, responsiveness and communication.
• Manage the order lifecycle from PO to delivery, coordinating with suppliers, freight forwarders, and internal teams.
• Oversee shipping, receiving and inspection, including ISO 9001 activities on-site.
• Track manufacturing partner KPIs and scorecards to catch risk early.
• Lead searches for new suppliers and perform on-site audits when diversification is needed.
• Build and continually improve systems, tools and routines behind purchasing, logistics and partner communication, including AI to automate repetitive work.
• Provide first-hand visibility into supplier performance and risk to the Management Committee.

Skills

Hands-on approach

Strategic thinking

Relationship building

Operational discipline

AI tooling familiarity

On-site availability

Problem solving

Tools

AI tools

Job description

Manager, Supply Chain & Supplier Success

Vicone High Performance Rubber, a leading value-added reseller in the custom rubber industry, is looking for a hands‑on Manager, Supply Chain & Supplier Success to lead the day‑to‑day management and strategic development of our global manufacturing partner network. This is a hands‑on, boots‑on‑the ground role. You’ll be in the details every day managing supplier relationships, tracking shipments, overseeing receiving and inspection, and proactively solving problems in real‑time

Over the years, Vicone has built a strong network of manufacturing partners. As we continue to grow, our focus is on strengthening these partnerships, improving performance, reducing risk, and building a more resilient and scalable supply chain. Our manufacturing partners have a direct impact on the quality, delivery, profitability, and customer experience we provide. This role exists to make sure they have the structure, support, and accountability needed to help Vicone deliver consistent results.

Reporting directly to Vicone's President & Founder and serving on the Management Committee, this position offers the opportunity to shape one of the company's most important competitive advantages. You'll lead one direct report, working within a lean, SME team where your day‑to‑day impact is immediate and visible.

Mission

Develop Vicone's supply chain into a strategic capability that strengthens customer experience, supports growth, and creates long-term competitive advantage. Success is measured not only by the problems solved, but by the problems prevented through strong partnerships, effective systems, and operational discipline.

What You’ll Do

• Own manufacturing partner relationships day to day regular calls, follow‑ups, and check‑ins to push performance on quality, delivery, responsiveness, and communication, and to resolve issues as they surface rather than after the fact.
• Take full ownership of the order lifecycle, from PO to delivery. You will coordinate directly with suppliers, freight forwarders, and internal teams, stepping in immediately to resolve bottlenecks.
• Be present on the ground for shipping, receiving, and inspection, supervising quality, corrective actions, and ISO 9001 activities, not just reviewing reports after the fact.
• Track manufacturing partner KPIs and scorecards closely, catch risk early
• Lead the search for new suppliers as well as perform on‑site audits when additional capacity, capability, or geographic diversification is needed.
• Build and continually improve the systems, tools, and routines behind purchasing, logistics, and manufacturing partner communication including using AI to automate repetitive work and sharpen decision‑making.
• Bring first‑hand visibility into supplier performance and operational risk to the Management Committee, and help shape the supply chain's long‑term direction.

Profile

• Genuinely hands‑on comfortable being in the weeds of daily operations, not just directing from above.
• Strategic, organized, proactive, and execution oriented.
• Strong at building manufacturing partner relationships and improving systems.
• Experienced in supply chain, purchasing, manufacturing partner development, logistics, quality, or manufacturing.
• Comfortable using AI and digital tools to improve efficiency and decision‑making.
• Comfortable with ISO 9001, international sourcing, and technical manufacturing environments.
• Thrives in a small SME, close‑knit team and is available on‑site five days a week.
• Experience managing a warehouse in a similar industry