Manager - Sud Forno

Terron Fund Pte Ltd.; Toronto; On-site; CAD 50,000 - 54,000; Full time

Benefits offered by this job

Health and dental benefits

Staff meals

Discounts on food & beverage

Beautiful location

Career development

Work-life balance

Growth opportunities

Stability in the industry

Job summary

Terroni Sud Forno Temperance in downtown Toronto is seeking a passionate FOH Manager to lead the front-of-house team in a multi-level casual fine dining setting. The role focuses on delivering exceptional guest experiences and a love for Italian culture.

Reporting to the General Manager, you will manage evening and weekend shifts, mentor staff, and uphold service standards while contributing to a warm, inviting atmosphere.

Qualifications

• Minimum 1 year FOH Manager experience in a casual fine dining restaurant.
• Ability to inspire and lead frontline staff to deliver exceptional guest experiences.
• Excellent communication and interpersonal skills.
• Experience with TOAST POS, OpenTable or similar systems is a plus.

Responsibilities

• Lead the FOH team on the floor to curate exceptional guest experiences.
• Ensure standards of service, hospitality, and overall guest satisfaction.
• Perform administrative duties as assigned by the GM.
• Maintain a visible floor presence during evenings and weekends.

Skills

Hospitality passion

Communication skills

Interpersonal skills

Italian language knowledge

Tools

TOAST POS

OpenTable

Microsoft Office

Job description

Salary Range: $50,000.00 To $54,000.00 Annually

Position: Manager

Full Time/Permanent

Immediate Opening

Since 1992, Terroni has been a passionate team with strong family values and a love of Italian culture and tradition. Our philosophy of doing business, core values and commitment to providing the best in food, wine, and customer service at our restaurants, along with a generous helping of Italian culture has proven itself with the test of time. Now more than ever, we appreciate and value our amazing team and put people first! With nine beautiful and unique locations across the city, we have grown to include bakeries, commissaries and gorgeous retail spaces that offer a truly authentic Italian wine and food shopping experience.

What we are looking for:

We are looking for a passionate and hospitality driven full time FOH Manager to join our exceptional team at our one of a kind gem Terroni Sud Forno Temperance location. Housed in a two story heritage building in the heart of downtown Toronto, our gorgeous Terroni Sud Forno Temperance location features a full-service restaurant, a bustling café bar and a cafeteria-style eatery La Mensa , which offers both hot and cold options to grab and go or stay. This is multi-level location is open Monday through Saturday and has a seating capacity of over 100 guests. The ideal candidate will have a minimum of one year FOH leadership experience in a full service casual fine dining restaurant and will be an Industry professional who possesses a genuine passion for hospitality . We are looking for an inspiring and driven manager who will bring a love for working on the floor leading and motivating frontline staff to curate exceptional experiences for our restaurant and café guests. A passion for Italian food and culture a must, wine knowledge and/or certification an asset.

Description of Role: Sud Temperance , and its parent Gruppo Terroni, is the Industry leader when it comes to providing a traditional and authentic Italian culinary experience. Whether in our dining rooms or in our retail and café spaces we honour both tradition and innovation and focus on the delivery of exceptional products and experiences. It is the FOH Manager who not only ensures the foh team consistently meets these standards of excellence but also exceeds the expectations of our guests. The FOH Manager brings a love of working on the floor leading and motivating frontline staff to curate exceptional experiences for our guests. Reporting to the location General Manager, the FOH Manager is a positive and communicative team player who works collaboratively to see the location succeed from both a financial perspective as well as from a guest experience perspective. With the majority of time spent maintaining a visible presence on the floor engaging with guests and supporting staff in delivering an experience that exceeds expectations, you will also perform various administrative duties as assigned by the GM. This is a fulltime position with variable shifts thatare predominantly in the evening, including weekends and holidays.

You bring:

• Minimum 1 year Manager Experience in a Casual Fine Dining Restaurant
• Passion for Hospitality: Curating Exceptional Guest Experiences
• Excellent Communication and Interpersonal Skills
• Experience with key operational systems such as TOAST POS, OpenTable, Microsoft Office Suite an asset
• Working knowledge of Italian Language, Food & Culture an asset

We are offering:

• Annual Salary $50,000 - $54,000 (based on experience)
• Full Group Health and Dental Benefits
• Food & Beverage Discount
• Staff Meal
• Beautiful Location
• Stability in the Industry
• Professional Development
• Opportunities for Growth and Career Advancement
• Work / Life Balance Prioritization

If you are an inspired leader who loves coaching a team to deliver a consistently exceptional guest experience we would love you to consider a career with us. We invite you to join our team of passionate and unique Industry leaders! Visit www.terroni.com to learn more about our 33 year story built on family, & tradition!

Please note, we do not use AI (Artificial Intelligence) to screen, assess, or select applicants for this position.