Manager, Specialty Informatics and Applications

Southlake Health Community; Newmarket; Hybrid; CAD 144,000 - 171,000; Full time

Benefits offered by this job

Hybrid, virtual, and in-person options

Progressive health and dental benefits

HOOPP pension plan with employer and 


Enhanced wellness initiatives

Job summary

Southlake Health in Newmarket, Ontario is seeking a Manager, Specialty Informatics and Analytics to lead the clinical applications and informatics team supporting Cardiac, Cancer, Diagnostic Imaging and Pharmacy programs.

You will plan portfolios, manage capacity and priorities, own applications, drive projects, and collaborate with clinical staff and vendors to deliver safe, effective digital health solutions while upholding quality and service standards.

Qualifications

• Minimum three years of leadership experience in a hospital setting.
• Experience developing curriculum and training for clinical end users.
• Experience coordinating cross-functional projects.
• Clinical experience in Cardiac, Cancer, Diagnostic Imaging, or Pharmacy.

Responsibilities

• Lead the day-to-day work of the specialty clinical applications and informatics team; manage capacity, priorities, service expectations, policies, procedures, quality, and continuous improvement.
• Recruit, orient, coach, develop, evaluate, schedule, and manage staff performance, attendance, assignments, workplace issues, and professional development.
• Maintain oversight of assigned applications, functionality, operational impacts, roadmaps, upgrades, end-of-life requirements, downtime processes, roles, responsibilities, and support workflows.
• Sponsor, lead, or support projects and major initiatives; ensure appropriate planning, governance, configuration, testing, validation, change management, and implementation practices.
• Collaborate with clinical programs, medical staff, Digital Health leaders, project teams, partners, and vendors to align solutions with workflows and standards of care.
• Develop and monitor operating budgets, contribute to annual operating plans, identify capital requirements, track expenditures, and adjust as needed.
• Establish and monitor service objectives, review deliverables, and lead responses to quality concerns and significant system interruptions.

Skills

Portfolio leadership

People leadership

Project management

Stakeholder collaboration

Financial management

Service quality

Risk management

Team leadership

Education

Undergraduate degree in health-related discipline

Tools

MEDITECH/EPIC/Oracle Health information systems

Job description

Job Category: Leadership

Hospital Location: Newmarket ON

Job Type: Permanent, Full time

Number of Positions: 1

Minimum - Maximum Hourly Rate: $69.20 - $82.26

Why Join Our Team?

• A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.

• Hybrid, virtual, and in-person working environment (where applicable).

• Progressive health and dental benefit plans.

• HOOPP pension plan with employer and employee premium sharing.

• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

About the role:

The Manager, Specialty Informatics and Analytics provides operational and people leadership for clinical applications and informatics supporting the Cardiac, Cancer, Diagnostic Imaging, and Pharmacy programs. The role is accountable for portfolio planning, capacity and priority management, application ownership, project delivery, service quality, and stakeholder collaboration to ensure safe, effective, and sustainable digital health solutions.

What you’ll be doing:

• Portfolio and operational leadership: Lead the day-to-day work of the specialty clinical applications and informatics team; manage capacity, priorities, service expectations, policies, procedures, quality, and continuous improvement.
• People leadership: Recruit, orient, coach, develop, evaluate, schedule, and manage staff performance, attendance, assignments, workplace issues, and professional development.
• Application ownership: Maintain oversight of assigned applications, functionality, operational impacts, roadmaps, upgrades, end-of-life requirements, downtime processes, roles, responsibilities, and support workflows.
• Project and initiative delivery: Sponsor, lead, or support projects and major initiatives; ensure appropriate planning, governance, configuration, testing, validation, change management, and implementation practices.
• Clinical and business partnership: Collaborate with clinical programs, medical staff, Digital Health leaders, project teams, partners, and vendors to align solutions with workflows, strategic priorities, standards of care, and organizational outcomes.
• Financial management: Develop and monitor operating budgets, contribute to annual operating plans, identify multi-year capital requirements, track expenditures, and recommend adjustments.
• Service quality and risk management: Establish and monitor service objectives, review deliverables and performance data, resolve quality concerns, support accreditation requirements, and lead escalation and recovery during significant system interruptions.
• Leadership coverage: Participate in committees and working groups, provide coverage for other managers, support on-call responsibilities, lead assigned MEDITECH downtime or patching activities, and perform other duties as required.

What you bring:

• Undergraduate degree in a Health-Related Discipline ( Nursing, Allied Health, Health Administration, Health Informatics)
• Minimum of three years of recent and relevant leadership experience in a hospital environment.
• Minimum three years of experience supporting or developing curriculum and training programs for clinical end users.
• Minimum two years of experience coordinating and implementing cross-functional projects.
• Minimum two years of clinical experience in at least one of the following areas: Cardiac, Cancer, Diagnostic Imaging, or Pharmacy
• Recent clinical experience and current or previous registration as a regulated health professional are preferred.
• MEDITECH/EPIC/Oracle Health information system experience is preferred.
• Knowledge of project management, change management, adult learning principles, healthcare workflows, clinical system implementation, testing and validation.

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Use of Artificial Intelligence (AI)

We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health!