Manager, Specialty Informatics and Applications

southlake; Newmarket; Hybrid; CAD 95,000 - 113,000; Full time

Benefits offered by this job

Health benefits

HOOPP pension

Hybrid work model

Wellness initiatives

Job summary

Southlake Health is seeking a Manager, Specialty Informatics and Applications to lead clinical applications and informatics across Cardiac, Cancer, Diagnostic Imaging, and Pharmacy programs. You will oversee portfolio planning, capacity management, and project delivery to ensure safe, effective digital health solutions.

Responsibilities include leading staff, maintaining application roadmaps, coordinating upgrades, and ensuring governance and quality.

Qualifications

• Undergraduate degree in a health-related discipline.
• Minimum 3 years of leadership experience in a hospital.
• Minimum 3 years of experience developing curriculum and training programs for clinical end users.
• Minimum 2 years coordinating cross-functional projects.
• Minimum 2 years clinical experience in Cardiac, Cancer, Diagnostic Imaging, or Pharmacy.
• Current or former registration as a regulated health professional preferred; MEDITECH/EPIC/Oracle experience preferred.

Responsibilities

• Lead the specialty clinical applications and informatics team; manage capacity, priorities, service expectations, policies, and quality.
• Recruit, orient, coach, develop, evaluate, and manage staff performance and development.
• Maintain oversight of applications, roadmaps, upgrades, downtime, and support workflows.
• Sponsor or lead projects; ensure planning, governance, testing, validation, and change management.
• Collaborate with clinical programs, medical staff, and vendors to align solutions with workflows and priorities.
• Develop and monitor operating budgets; identify capital needs and track expenditures.
• Establish service objectives, review performance data, and manage incidents and downtime recovery.
• Provide leadership coverage and participate in committees and on-call responsibilities.

Skills

Leadership

Portfolio management

People management

Project management

Curriculum development

Clinical informatics

Education

Undergraduate degree in health field

Tools

MEDITECH

EPIC

Oracle Health

Job description

Job Category: Leadership

Hospital Location: Newmarket ON

Job Type: Permanent, Full time

Number of Positions: 1

Minimum - Maximum Hourly Rate: $69.20 - $82.26

Why Join Our Team?

• A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.
• Hybrid, virtual, and in-person working environment (where applicable).
• Progressive health and dental benefit plans.
• HOOPP pension plan with employer and employee premium sharing.
• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

About the role:

The Manager, Specialty Informatics and Applications provides operational and people leadership for clinical applications and informatics supporting the Cardiac, Cancer, Diagnostic Imaging, and Pharmacy programs. The role is accountable for portfolio planning, capacity and priority management, application ownership, project delivery, service quality, and stakeholder collaboration to ensure safe, effective, and sustainable digital health solutions.

What you'll be doing:

• Portfolio and operational leadership: Lead the day-to-day work of the specialty clinical applications and informatics team; manage capacity, priorities, service expectations, policies, procedures, quality, and continuous improvement.
• People leadership: Recruit, orient, coach, develop, evaluate, schedule, and manage staff performance, attendance, assignments, workplace issues, and professional development.
• Application ownership: Maintain oversight of assigned applications, functionality, operational impacts, roadmaps, upgrades, end-of-life requirements, downtime processes, roles, responsibilities, and support workflows.
• Project and initiative delivery: Sponsor, lead, or support projects and major initiatives; ensure appropriate planning, governance, configuration, testing, validation, change management, and implementation practices.
• Clinical and business partnership: Collaborate with clinical programs, medical staff, Digital Health leaders, project teams, partners, and vendors to align solutions with workflows, strategic priorities, standards of care, and organizational outcomes.
• Financial management: Develop and monitor operating budgets, contribute to annual operating plans, identify multi-year capital requirements, track expenditures, and recommend adjustments.
• Service quality and risk management: Establish and monitor service objectives, review deliverables and performance data, resolve quality concerns, support accreditation requirements, and lead escalation and recovery during significant system interruptions.
• Leadership coverage: Participate in committees and working groups, provide coverage for other managers, support on-call responsibilities, lead assigned MEDITECH downtime or patching activities, and perform other duties as required.

What you bring:

• Undergraduate degree in a Health-Related Discipline ( Nursing, Allied Health, Health Administration, Health Informatics)
• Minimum of three years of recent and relevant leadership experience in a hospital environment.
• Minimum three years of experience supporting or developing curriculum and training programs for clinical end users.
• Minimum two years of experience coordinating and implementing cross-functional projects.
• Minimum two years of clinical experience in at least one of the following areas: Cardiac, Cancer, Diagnostic Imaging, or Pharmacy
• Recent clinical experience and current or previous registration as a regulated health professional are preferred.
• MEDITECH/EPIC/Oracle Health information system experience is preferred.
• Knowledge of project management, change management, adult learning principles, healthcare workflows, clinical system implementation, testing and validation.

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Use of Artificial Intelligence (AI)

We prioritize a people-first workplace culture which emphasizes equ