Manager Security Team

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 80,000 - 110,000; Full time

Job summary

St. Boniface Hospital in Winnipeg is seeking a Security Manager to lead the SBH Security Team. You will oversee access control, incident response, and the protection of patients, staff and visitors, ensuring a safe hospital environment.

Responsibilities include budgeting, staff supervision, policy development, training, and coordinating security operations with site leadership. A Healthcare Institutional Safety Officer designation or equivalent is preferred; Manitoba Security Guard license

Qualifications

• Experience managing security teams in hospitals or institutions.
• Budgeting and service coordination experience preferred.
• Demonstrated knowledge of laws and codes applicable to security.

Responsibilities

• Lead security operations, access control, and incident response.
• Recruit, supervise, and evaluate security staff; orientation and training.
• Analyse KPI data and incidents to improve policies and procedures.

Skills

Management

Organizational skills

Policy interpretation

Security leadership

Education

Bachelor in Administration/Criminology/Justice

High school education

Healthcare Institutional Safety Officer training

Police Services Act designation training

Tools

Microsoft Office

Security camera systems

Job description

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

The SBH Security Team is dedicated to the provision of a safe environment in which the public may receive, and the hospital staff may dispense, medical care; and to promote Security awareness within the health care facility. It is our function to protect patients, visitors and employees from harm or reasonable fear of harm and to maintain an acceptable level of order, control and safety with the hospital and grounds. Provide protection for personal and hospital property from theft, misuse and vandalism as well as enforce the various hospital rules, regulations and policies, and applicable laws and by‑laws.

Main Function

Under the general direction of the Site Lead, Facilities Support Services, the Manager, SBH Security Team is responsible to support overall security services operations including access control procedures, security response to contingencies and other emergencies and physical safeguards. The incumbent's position is to ensure the department’s daily operational activities are carried out in a reasonable fashion and that adequate security coverage/measures are maintained. The incumbent will be responsible for utilizing security data, KPI’s and incident reviews as the basis for analysing the effectiveness of operational policies and procedures to meet the changing security landscape. This analysis will form the basis of all recommended changes to established policy and procedures. Human resources management including collective agreement interpretation, discipline processes, grievance processes, job description preparation, job evaluation, training needs assessments, performance appraisals, absenteeism review and hiring. Responsible for recruiting, managing, disciplining, and evaluating the performance of security officers and ensuring they receive on‑going and proper orientation and training in all areas of hospital security procedures.

Experience

• Five years previous experience in a hospital or institutional security department, at the supervisory level, preferably in a unionized environment.
• Must have experience in leading at the department level including budgeting (operating and capital funds), site security service coordination, department strategic and operational leadership planning and leading supervisory/management staff.

Education (Degree/Diploma/Certificate)

• Successfully complete the Healthcare Institutional Safety Officer training, and demonstrate competency in order to be designated as per the Police Services Act, Institutional Safety Officer program.
• Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements.
• Complete high school education, Manitoba Standards, required.
• Bachelor’s degree in Administration, Criminology, Justice or other relevant discipline required.

Special Training

• Must be conversant with Microsoft Office applications and be comfortable working with Security and electronic camera systems.
• Must have demonstrated knowledge of laws, regulations and codes applicable to law enforcement.
• Successfully complete the Healthcare Institutional Safety Officer training, and demonstrate competency in order to be designated as per the Police Services Act, Institutional Safety Officer program.
• Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements.

Certification/Licensure/Registration

• Must be eligible for ISO Certification through the Provincial Attorney General’s Department.
• Designation as a Certified Healthcare Protection Administrator by IAHSS or Certified Protection Professional by ASIS preferred.
• Possess and maintain a valid Manitoba Security Guard License.
• Valid class 5 driver’s license.

Qualifications And Skills

• Demonstrated management and organizational skills required.
• Must have or be able to acquire within a reasonable period of time a thorough knowledge of occupational hazards and safety precautions and regulations applicable to the area of supervision.
• Completion of relevant security related courses required with Federal, Provincial, Municipal or Military Police training an asset.

Physical Requirements

• Minimum physical requirements aligned with requirements established for safe response to resistance training requirements and national standards. Regular retesting will occur.
• Minimum vision and hearing requirements aligned with requirements established for safe response to resistance training requirements and national standards. Regular retesting will occur.
• Qualifications will include minimum physical ability, vision standard, hearing standard and testing process.
• These tests will be a prerequisite part of the ISO training program. Regular testing throughout employment will also be a requirement.
• These requirements will align with national standards aligned with Manitoba Justice and employer requirements.

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self‑identify as being of Indigenous descent in their cover letter/application.