Job Description
The Security and Life Safety Manager is a senior position responsible for delivering all security, life safety, OH&S, and security systems technical services and support to the designated portfolio, the CORE, a 2M sq ft mixed-use office/retail complex spanning three city blocks in Calgary's financial core. The primary objective is to protect the assets of the site and provide security & life safety services to tenants, employees, guests, customers, and visitors.
Key Job Responsibilities & Accountabilities
- Security Management Leadership: Lead a team of 30+ personnel, manage security and life safety programs, develop policies, and oversee staff performance and contract service providers to ensure high standards of security and safety.
- Training Responsibilities: Maintain and improve training programs for security staff, ensure cross-training, and ensure all personnel are trained on protocols and procedures.
- Security Systems Administration: Manage security systems network, oversee system maintenance, upgrades, and controls for access, incident reporting, VSS, elevator phones, and communication systems.
- General Administration: Set operational standards, manage departmental relationships, and oversee day-to-day security issues.
- Life Safety Responsibilities: Conduct inspections, liaise with auditors, improve incident response plans, and ensure compliance with fire and safety codes.
- Expense Management: Oversee vendor bidding, procurement, and budget creation, including cost control and performance evaluation.
- Freedom to Execute: Authorized to take immediate actions in emergencies to protect personnel and assets, including contractor authorization and procurement.
Skills / Knowledge / Experience / Education
Minimum Requirements:
- Extensive security management experience in high-rise and retail environments.
- Relevant security certifications preferred.
- Experience with risk assessments, security programs, and retail security.
- Willingness to obtain or hold a security license.
Core Competencies:
- Proficiency in Microsoft Office and security systems management.
- Understanding of property management and security industry standards.
- Strong leadership, communication, and organizational skills.
- Experience in budgeting, risk analysis, and team development.