Manager, Scheduling & Examination Operations

brocku; St. Catharines; On-site; CAD 75,000 - 95,000; Full time

Job summary

Brock University is seeking a Manager, Scheduling & Examination Operations to lead the development and delivery of the academic timetable, examination schedules, and space allocation. You will collaborate with academic units and campus partners to support enrolment planning, compliance, and a high-quality learning environment.

The role provides leadership for examinations, allocates teaching spaces, and works with Facilities Management on space readiness, renovations, and long-range planning.

Qualifications

• Undergraduate degree in a relevant discipline or equivalent experience.
• Experience in academic scheduling, examinations, or related operations.
• Knowledge of university governance, regulations, and program requirements.
• Understanding of Brock-specific programs and Scheduling database files/tables.

Responsibilities

• Provide institutional oversight of academic space allocation and scheduling.
• Resolve complex scheduling conflicts balancing priorities across units.
• Maintain data accuracy for space allocation in line with policies and agreements.
• Coordinate with Facilities Management on space readiness and renovations.
• Develop timetables for all programs and sessions across terms.
• Collaborate with departments to align schedules with curricula and faculty availability.
• Manage timetable change requests outside policy or due to resource constraints.
• Oversee scheduling related to course registration and space assignments.
• Advance scheduling systems to improve efficiency and user experience.

Skills

Scheduling

Leadership

Data analysis

Policy knowledge

Stakeholder management

Education

Undergraduate degree in Education Administration or Business

Tools

BrockDb

Scheduling software

Job description

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada's outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada's Best Employers and one of Canada's Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada's Top Employers for Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date: September 23, 2026 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group). This is a fixed-term contract with benefits, concluding in January 2028.

About the Role:

Reporting to Associate Director, Enrolment Operations & Policy, t he Manager, Scheduling & Examination Operations provides institutional leadership and operational oversight for the development, planning, coordination, and delivery of the University's academic timetable, examination schedules, and academic space allocation. The Manager collaborates with academic units and internal campus partners to support strategic enrolment planning, ensure regulatory compliance, and maintain a high-quality student learning environment.

The Manager, Scheduling & Examination Operations provides leadership for the delivery of examinations to ensure all activities are conducted efficiently, securely, and in accordance with institutional standards.

T he Manager, Scheduling & Examination Operations will:

• Provide institutional oversight of the operational use, assignment, and ongoing maintenance of academic teaching spaces ;
• Resolve complex academic scheduling conflicts that require interpretation of policy, balancing of institutional priorities, and coordination across academic and administrative units;
• Maintain parameters and oversee accuracy of data for the allocation of academic space in alignment with University policies, collective agreements, Accessibility requirements, and physical space characteristics;
• Act as the primary liaison with Facilities Management on academic space readiness, renovations, temporary closures, emergency adjustments, and long range space planning implications;
• Develop and maintain comprehensive timetables for all programs and sessions (Fall/Winter, Spring, Summer), ensuring accuracy, conflict-free schedules, and adherence to quality standards for students and faculty;
• Collaborate with academic departments to align schedules with curriculum requirements, faculty availability, and approved program structures;
• Resolve requests for timetable changes that fall outside policy or are constrained by resources;
• Manage scheduling adjustments related to course registration management, including enrollment limits, cancellations, late additions, and teaching space assignments controlled by the Registrar's Office;
• Facilitate initiatives to enhance scheduling systems and software (e.g., BrockDb ) to improve efficiency , user experience , and enhance space efficiency ;
• Manage the planning and administration of all mid‑term and final examinations, ensuring schedules are accurate and conflict-free;
• Manage accommodations for students and c oordinate with Student Accessibility Services to ensure exam schedules and space assignments support the effective delivery of accommodated examinations;
• Lead the hiring , training, and management of examination invigilators (Head Invigilators, Distance Exam Invigilators, and Exam Invigilators) ;
• Ensure compliance with institutional policies, accreditation standards, privacy regulations, and COU guidelines; Produce reports and analysisfor senior leadership (AssociateDirector, AssociateRegistrar, AVPs) as required ; and
• Negotiate andresolvecompeting space requestswith academic administratorstobalanceresourceuseandstudent/facultyneeds .

Please note: This position may require occasional evenings and weekends based on operational needs.

Key S kills and Experience :

• An undergraduate degree in a relevant discipline (e.g., Education Administration, Business) or equivalent combination of education and experience;
• Experience in academic scheduling, examinations, or related operations;
• Demonstrated knowledge of University governance, academic regulations and academic structure and program requirements;
• A strong understanding of University policies, procedures, guidelines and university systems and processes;
• Understanding of Brock specific programs and how Scheduling database files/tables are