Manager, Revenue Operations

LBMX; London; On-site; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Health Spending Account

Employee Assistance

Vacation + Personal Days

GRSP Matching

Flexible Summer Hours

Education subsidies

Maternity/Parental Leave top-up

Home Office Allowance

Job summary

LBMX, a dynamic SaaS company in London, Ontario, is seeking a Manager, Revenue Operations to strengthen forecast accuracy and pipeline hygiene for the Supply Cloud team. You will own forecasting cadences, inspect deal health with Gong and Salesforce, and coach AEs on strategy and acceleration.

You will also lead onboarding for new AEs, partner with Marketing on enablement tools, and report KPIs to leadership, helping drive growth and revenue predictability in a fast-paced, people-first

Qualifications

• 7+ years of experience in B2B sales or revenue ops roles.
• Strong analytical and reporting skills; owns forecasting process and data integrity.
• Experience with Salesforce administration, configuration, or reporting.
• Experience with Gong or similar conversation intelligence platform.
• Proven ability to coach Account Executives without carrying a quota.
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment.

Responsibilities

• Own the sales forecasting process and weekly pipeline/forecast review cadence.
• Use Gong and Salesforce to inspect pipeline health, deal progression, and conversion trends.
• Establish and reinforce pipeline hygiene and forecasting standards; maintain accurate opportunity data.
• Coach AEs on deal strategy and pipeline prioritization; identify blockers and drive deal acceleration.
• Own onboarding and ramp process design for new Account Executives.
• Partner with Marketing to identify and build the sales enablement tools and content that surface through ongoing coaching.
• Report on KPIs — quota attainment, pipeline coverage, forecast accuracy — to sales leadership.
• Identify performance gaps at the rep and deal level and recommend corrective actions.
• Other duties as assigned.

Skills

Forecasting

Data integrity

Analytics

Sales Ops

Salesforce

Gong

Coaching AE

Prioritization

Tools

Salesforce

Gong

Job description

Manager, Revenue Operations

About LBMX

LBMX is a dynamic and growing SaaS company with an international perspective, proudly based in London, Ontario. As we continue our strong growth trajectory, we’re looking for talented, driven, and collaborative individuals to join us and help shape what’s next.

Recognized as one of Canada’s Top 100 Employers, LBMX combines strong performance with a people-first culture. We believe in building meaningful careers, supporting work-life balance, and creating an environment where your contributions are valued and your growth is encouraged.

At LBMX, you’ll have the opportunity to grow, contribute meaningfully, and be part of a team building something exceptional.

Position Description

The Manager, Revenue Operations – Supply Cloud will improve quota attainment and revenue predictability by strengthening the process, data, and coaching behind the Supply Cloud Account Executive team’s execution.

This role owns the forecasting cadence and pipeline hygiene standards, uses Gong and Salesforce to inspect deal health, coaches AEs directly on deal strategy and acceleration, owns onboarding and ramp for new AEs, and partners with Marketing to build the enablement tools coaching surfaces as needed.

Positions Available: 1

What you will do

• Own the sales forecasting process and weekly pipeline/forecast review cadence
• Use Gong and Salesforce to inspect pipeline health, deal progression, and conversion trends
• Establish and reinforce pipeline hygiene and forecasting standards; maintain accurate opportunity data
• Coach AEs on deal strategy and pipeline prioritization; identify blockers and drive deal acceleration
• Own onboarding and ramp process design for new Account Executives
• Partner with Marketing to identify and build the sales enablement tools and content that surface through ongoing coaching
• Report on key KPIs — quota attainment, pipeline coverage, forecast accuracy — to sales leadership
• Identify performance gaps at the rep and deal level and recommend corrective actions
• Other duties as assigned.

What you will bring

• 7+ years of experience in B2B sales, sales operations, or revenue operations–adjacent roles
• Strong analytical and reporting skills; comfort owning forecasting process and pipeline data integrity
• Experience with Salesforce administration, configuration, or reporting
• Experience with Gong or a similar conversation intelligence platform
• Proven ability to coach Account Executives without carrying a quota
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment

Compensation

Salary Range: $120,000 - 150,000 annually, based on experience and qualifications

What You Can Expect at LBMX

• Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program
• Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year
• Company matched GRSP contributions
• Flexible summer hours and a strong commitment to work-life balance
• Education subsidies to support your professional growth
• Maternity, Parental, and Compassionate Care Leave top-up program
• $500 new hire home office allowance

LBMX is committed to building an inclusive workplace. We encourage applications from qualified individuals of all backgrounds, and we are dedicated to providing accommodations throughout the recruitment and employment process. If you require accommodation at any stage, please let us know.

Department: Sales and Marketing