Manager, Retail Brick & Mortar Channel, Tim Hortons, Canada

Firehouse Subs - Franchise; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading restaurant brand is seeking a Manager for their Retail Brick & Mortar Channel in Canada. This role focuses on driving retail sales and profitability, collaborating across functions, and implementing strategic projects to enhance operational efficiency. The ideal candidate will have a strong analytical background and experience in retail management.

Benefits

Paid parental leave

Telemedicine services

Mental health support

Qualifications

• 2-3 years of relevant experience in a retail environment.
• Experience in forecasting and demand planning.
• Ability to manage complex projects and stakeholders.

Responsibilities

• Drive execution of retail initiatives in Tim Hortons restaurants.
• Manage supply/demand forecasting for the retail channel.
• Conduct performance analytics to enhance profitability.

Skills

Analytical mindset

Quantitative analysis

Teamwork

Communication

Education

Post-secondary degree

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies, with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These brands have been serving their guests, franchisees, and communities for decades. Through its Restaurant Brands for Good framework, RBI is committed to improving sustainable outcomes related to its food, the planet, and its people and communities.

RBI is dedicated to growing its brands by leveraging core values, employee and franchisee relationships, and community support. Each brand benefits from global scale and shared best practices from ownership by Restaurant Brands International Inc.

Restaurant Brands International is seeking a Manager, Retail Brick & Mortar Channel, TH, Canada to drive retail sales, profitability, and execution in our brick & mortar restaurant channel.

Roles and Responsibilities:

1. Drive successful execution of retail initiatives in Tim Hortons Canada restaurants by collaborating with Supply Chain, Operations, Field teams, and Marketing to launch national general merchandise products.
2. Lead supply/demand forecasting for the retail brick & mortar channel.
3. Manage the implementation of nationwide retail projects and initiatives, proactively resolving challenges and managing risks impacting business or strategic objectives.
4. Manage planning and execution of all retail test markets from design to launch, working with cross-functional teams on test briefs, site selection, operations procedures, owner communications/surveys, and inventory optimization.
5. Partner with Operations and Merchandising teams to create retail-specific restaurant execution standards to enhance visual merchandising, optimize inventory, improve labor efficiencies, and increase retail profitability.
6. Conduct performance analytics including SKU sales, inventory turnover/shrinkage, restaurant KPIs, profitability, competitive benchmarking, and industry performance.
7. Manage relationships with retail service vendors and partners.
8. Assist in developing a store grading strategy based on restaurant format and site characteristics to tailor retail assortment and fixtures.
9. Support the development and implementation of retail discounting and clearance strategies.
10. Assist in developing national retail owner communication memos and surveys.
11. Perform other duties as assigned.

Required Skills:

1. Post-secondary degree with 2-3 years of relevant experience.
2. Analytical, data-driven mindset with proficiency in quantitative analysis and insight synthesis for decision-making.
3. Experience in forecasting and demand planning.
4. Ability to manage complex projects with cross-functional stakeholders independently.
5. Strong teamwork, communication, and interpersonal skills.
6. Advanced skills in Microsoft Excel and PowerPoint; experience with ERPs and retail systems is a plus.

We offer benefits focused on physical, mental, and financial wellness, including paid parental leave, telemedicine, and mental health support.

RBI and its affiliates are equal opportunity employers, committed to diversity and inclusion. Accommodations are available for applicants with disabilities upon request.