manager, restaurant

The Coop Supply Co.; London; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in the restaurant and food service industry is seeking a skilled manager to oversee daily operations, manage budgets, and ensure high-quality customer service. The ideal candidate will have relevant certifications and experience in the hospitality sector. Responsibilities include staff training, budget analysis, and maintaining health and safety standards. This role requires strong leadership and organizational skills to effectively manage a team and ensure operational success.

Qualifications

• 1-2 years college or CEGEP diploma required.
• Experience in the hotel and catering industry preferred.

Responsibilities

• Analyze budget to boost restaurant profits.
• Train staff and monitor performance.
• Ensure health and safety regulations are followed.

Skills

Customer Service Excellence

Budget Analysis

Staff Training

Education

College, CEGEP or other non-university certificate

Tools

MS Excel

MS Office

Accounting software

Job description

• Education :

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Restaurant and food service

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial / territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 16-20 people
• Staff in various areas of responsibility

Certificates, licences, memberships, and courses

• Beverage services manager certification
• Food and beverage server trade certification
• Customer Service Excellence Certificate
• Smart Serve

Computer and technology knowledge

• Accounting software
• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Area of specialization

• Hotel and catering industry

Security and safety

• Bondable
• Driving record check (abstract)

Transportation / travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods
• Overtime required
• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
• What is the highest level of study you have completed?