Manager, Product Development - Identity Solutions

Mastercard Inc.; Toronto; On-site; CAD 121,000 - 169,000; Full time

Job summary

Mastercard in Toronto, Canada, is seeking a Manager, Product Development (IC) for Identity Solutions Services to lead the Business Identity product portfolio and collaborate with Engineering, Data Science, and Commercialization teams to drive measurable outcomes.

You will own end-to-end product lifecycle, define API specifications, data requirements, and user experiences, and coordinate across partner teams to execute the roadmap in a fast-changing digital identity landscape.

Qualifications

• Experience managing technical products such as APIs, data platforms, analytics products, machine learning solutions, or software platforms.
• Ability to partner and influence cross-functional stakeholders, including engineering, data science, and GTM teams.
• Analytical and problem-solving skills to translate complex business, technical, and data challenges into clear product decisions.
• Strong written and verbal communication skills to engage effectively with senior stakeholders.
• Comfort with and ability to adapt in a rapidly changing environment.
• Working knowledge of digital identity, payments, fraud, risk, and security landscape is a strong advantage.
• Ability to travel up to 15%.

Responsibilities

• Manage the end-to-end product lifecycle, including discovery, build, go-to-market planning, performance tracking, and continuous improvement based on customer feedback and data-driven insights.
• Own and define technical product requirements including API specifications, data requirements, and user experience considerations.
• Lead cross-functional execution across data strategy, engineering, data science, legal, and commercialization to deliver against the product roadmap.
• Monitor market trends, customer needs, and competitive landscape to inform product strategy and ensure offerings remain differentiated.
• Participate in agile delivery and execution planning, continuously optimize product priorities, delivery process, and outcomes.

Skills

APIs

Data platforms

Analytics products

Machine learning

Cross-functional leadership

Communication

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Manager, Product Development - Identity Solutions Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview Mastercard Identity Solutions is transforming how businesses establish trust in the digital economy. We build data and intelligence products that help organizations verify business identities, reduce fraud, manage risk, and enable secure digital interactions at global scale. We are seeking a Manager, Product Development (IC) to help define and execute the strategy for our Business Identity product portfolio. This role combines product strategy, technical product management, and cross-functional leadership to deliver data-driven identity solutions used by financial institutions, merchants, fintechs, and enterprise customers around the world. You'll work closely with Engineering, Data Science, Commercialization, and Customer teams to identify market opportunities, define product requirements, prioritize roadmap investments, and deliver measurable customer outcomes.

The Role

• Manage the end-to-end product lifecycle, including discovery, build, go-to-market planning, performance tracking, and continuous improvement based on customer feedback and data-driven insights
• Own and define technical product requirements including API specifications, data requirements, and user experience considerations, ensuring alignment with the overall Business Identity product strategy
• Lead cross-functional execution across data strategy, engineering, data science, legal, and commercialization and other partner teams to deliver against the product roadmap
• Monitor market trends, customer needs, and competitive landscape to inform product strategy and ensure Business Identity offerings remain differentiated and aligned with Mastercard’s digital trust vision
• Participate in agile delivery and execution planning, continuously optimize product priorities, delivery process, and outcomes

All about you:

• Experience managing technical products such as APIs, data platforms, analytics products, machine learning solutions, or software platforms.
• Proven ability to partner and influence cross functional stakeholders, including engineering, data science, and GTM teams.
• Analytical and problem-solving skills, with the ability to translate complex business, technical, and data challenges into clear product decisions.
• Strong written and verbal communication skills, with the ability to establish credibility, build strong relationships, and engage effectively with senior stakeholders.
• Comfort with and an ability to adapt in a rapidly changing environment.
• Working knowledge of digital identity, payments, fraud, risk, and security landscape is a strong advantage.
• Ability to travel up to 15%

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges Toronto, Canada: $121,000 - $169,000 CAD

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.