Director – Agentic Trust Product Acceleration

Mastercard Inc.; Toronto; On-site; CAD 150,000 - 234,000; Full time

Job summary

Mastercard is seeking a Director for Agentic Trust Product Acceleration to build, scale, and operationalize Agentic Trust solutions across Security Solutions Organization, enabling secure agentic commerce. You will translate strategy into tangible roadmaps, drive end-to-end delivery from concept through market testing and scale, and lead cross-functional teams in a highly matrixed environment.

Based in Canada, the role collaborates with Product, Engineering and Foundry to ensure market

Qualifications

• Proven experience leading end-to-end product delivery in tech environments.
• Ability to translate strategy into actionable roadmaps and milestones.
• Strong communication and stakeholder management skills.
• Experience working in matrixed organizations across Product, Engineering, and Foundry.

Responsibilities

• Translate strategic priorities into actionable product roadmaps and execution plans.
• Incubate and scale Agentic Trust solutions across identity, fraud, cyber.
• Lead cross-functional execution across Product, Engineering, and Foundry teams.
• Ensure solutions are scalable, interoperable, and aligned with platform capabilities.
• Prepare solutions for market readiness and portfolio integration.

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director – Agentic Trust Product Acceleration Overview: The Director, Agentic Trust Product Acceleration is responsible for building, scaling, and operationalizing Agentic Trust solutions across all Security Solutions Organization (SSO) verticals (including Identity & Fraud, Cybersecurity, and Disputes & Experience), enabling secure and trusted agentic commerce experiences. This role executes against defined strategy to deliver scalable, market-ready capabilities. Operating within Security Solutions, the Director advances Mastercard’s trust and safety strategy for agentic commerce by partnering closely with Product, Engineering, and Foundry teams to design, develop, and bring solutions to market at scale.

Role Responsibilities

• Product Strategy & Execution
  • Translate strategic priorities into actionable product roadmaps and execution plans
  • Drive end-to-end execution from concept through market testing and scale
• Innovation & Capability Development
  • Incubate and scale Agentic Trust solutions across key domains (e.g., identity, fraud, cyber)
  • Ensure alignment with enterprise product and innovation priorities
• Execution & Delivery
  • Lead cross-functional execution across Product, Engineering, and Foundry teams
  • Ensure initiatives progress against defined goals, timelines, and success measures
• Scalability & Platform Alignment
  • Ensure solutions are scalable, interoperable, and aligned with platform and data capabilities
• Market Readiness & Commercialization
  • Prepare solutions for market readiness, including value proposition and portfolio integration
  • Maintain focus on speed, quality, and customer relevance across the product lifecycle

All About You

• Strong experience leading product delivery in complex, technology-driven environments, with ownership of end-to-end lifecycle from concept through scale
• Proven track record of building and scaling new products or capabilities, including early-stage incubation, market validation, and commercialization
• Ability to translate strategy into tangible product outcomes, driving clarity on scope, milestones, and success metrics
• Experience operating in highly matrixed environments, with the ability to drive execution across multiple teams without direct authority
• Strong understanding of platform thinking and scalable architectures, ensuring solutions are interoperable and aligned with broader data and platform capabilities
• Execution-focused mindset with a strong bias for action, able to operate with speed while maintaining quality and rigor
• Strong commercial acumen, with experience preparing products for market (e.g., value proposition, readiness, integration into portfolio)
• Excellent communication and stakeholder management skills, with the ability to align teams and drive delivery under pressure
• Experience across agentic commerce, AI-driven solutions, trust and safety, fraud, identity, or cybersecurity domains
• Ability to thrive in fast-paced, ambiguous environments, with a focus on outcomes and impact

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $150,000 - $234,000 CAD

Vancouver, Canada: $150,000 - $234,000 CAD

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.