Manager, Policy Management

Bank N.A.; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

Bank N.A. in Toronto is seeking a Manager, Policy Management to lead policy governance and risk-related initiatives across the organization.

You will advise stakeholders and shape the Policy Management Framework to drive consistency and accountability. The role partners with Enterprise Risk Management and business leaders to enhance policy processes, support framework execution, and identify automation opportunities.

Qualifications

• 5–7 years of relevant experience with a post-secondary degree.
• Experience in risk management, audit, or governance disciplines.

Responsibilities

• Lead or support policy governance, risk management, and related programs.
• Partner with Enterprise Risk Management and business leaders to improve policy processes.
• Design, implement, and enhance governance frameworks and workflows.
• Produce executive-level materials and dashboards for governance oversight.
• Identify opportunities to streamline and automate workflows.

Skills

Policy governance

Stakeholder management

Framework design

Executive communication

Process improvement

Risk management

Education

Post-secondary degree

Job description

Application Deadline:

12/03/2026

Address:

100 King Street West

Job Family Group:

Audit, Risk & Compliance

Join a highly visible team at the center of enterprise policy governance, where you'll play a key role in shaping and advancing the organization's Policy Management Framework. As Manager, Policy Management, you will act as a trusted advisor to stakeholders across the business, providing expert guidance on policy governance, risk-related requirements, and best practices while helping drive consistency and accountability across the organization.

This is an exciting opportunity for a governance, compliance, risk or policy professional who enjoys building programs, influencing stakeholders, and turning complex requirements into practical, scalable solutions. You will partner closely with Enterprise Risk Management and business leaders to enhance policy processes, support framework execution, and identify opportunities to streamline and automate workflows.

Success in this role requires exceptional communication and relationship management skills, the ability to navigate ambiguity, and the confidence to engage with stakeholders at all levels of the organization. If you thrive in a fast-evolving environment and are passionate about building effective governance programs that create meaningful business impact, we'd love to hear from you.

What you'll bring:

• Experience leading or supporting policy governance, compliance, risk management, or related programs.
• Strong advisory and stakeholder management capabilities with the ability to influence across multiple levels of an organization.
• Proven ability to design, implement, and enhance frameworks, processes, and governance practices.
• Outstanding written communication skills with experience developing policies, standards, guidance, and executive-level materials.
• Experience driving process improvements, operational excellence, and automation initiatives.
• Background in financial services, banking, consulting, or advisory environments is considered an asset.

Why this role matters:

You’ll have the opportunity to help shape a growing program, influence enterprise-wide practices, and contribute to the evolution of a stronger, more effective policy governance framework across the organization.

The role is based in Toronto and operates in a hybrid model (minimum 3 days in office).

• Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution.
• Develops business goals and key performance metrics to support initiative/program monitoring and enable insights.
• Works across BMO to deliver specific initiative/program results in alignment with overall group goals.
• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Acts as a relationship manager on assigned projects/programs.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.
• Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Monitors and tracks performance and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Provides input into the planning and implementation of strategic programs.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

Experience in risk management, audit, com