Manager, Policy Management

BMO; Toronto; Hybrid; CAD 70,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

The Manager, Policy Management role at BMO Financial Group is based in Canada, with a hybrid work arrangement in Toronto.

You will lead policy governance initiatives, guide risk-related requirements, and partner with risk and business leaders to shape the organization’s Policy Management Framework.

Qualifications

• Experience leading or supporting policy governance, compliance, risk management, or related programs.
• Strong advisory and stakeholder management capabilities with the ability to influence across multiple levels of an organization.
• Proven ability to design, implement, and enhance frameworks, processes, and governance practices.
• Outstanding written communication skills with experience developing policies, standards, guidance, and executive-level materials.
• Experience driving process improvements, operational excellence, and automation initiatives.
• Background in financial services, banking, consulting, or advisory environments is considered an asset.

Responsibilities

• Provide expert guidance on policy governance, risk requirements, and best practices across the business.
• Partner with Enterprise Risk Management and leaders to enhance policy processes and framework execution.
• Develop and implement policy governance programs, ensuring consistency and accountability across the organization.
• Create executive-level materials, dashboards, and reports to track policy performance.
• Identify opportunities to streamline workflows and automate processes.
• Act as trusted advisor and negotiator to align stakeholders with strategic priorities.

Skills

Policy governance

Stakeholder management

Risk management

Communication

Process improvement

Financial services knowledge

Education

Post-secondary degree in related field

Job description

Application Deadline: 12/03/2026 Address: 100 King Street West Job Family Group: Audit, Risk & Compliance Join a highly visible team at the center of enterprise policy governance, where you'll play a key role in shaping and advancing the organization's Policy Management Framework. As Manager, Policy Management, you will act as a trusted advisor to stakeholders across the business, providing expert guidance on policy governance, risk-related requirements, and best practices while helping drive consistency and accountability across the organization. This is an exciting opportunity for a governance, compliance, risk or policy professional who enjoys building programs, influencing stakeholders, and turning complex requirements into practical, scalable solutions. You will partner closely with Enterprise Risk Management and business leaders to enhance policy processes, support framework execution, and identify opportunities to streamline and automate workflows. Success in this role requires exceptional communication and relationship management skills, the ability to navigate ambiguity, and the confidence to engage with stakeholders at all levels of the organization. If you thrive in a fast-evolving environment and are passionate about building effective governance programs that create meaningful business impact, we'd love to hear from you.

What you'll bring:

• Experience leading or supporting policy governance, compliance, risk management, or related programs.
• Strong advisory and stakeholder management capabilities with the ability to influence across multiple levels of an organization.
• Proven ability to design, implement, and enhance frameworks, processes, and governance practices.
• Outstanding written communication skills with experience developing policies, standards, guidance, and executive-level materials.
• Experience driving process improvements, operational excellence, and automation initiatives.
• Background in financial services, banking, consulting, or advisory environments is considered an asset.

Why this role matters:

You’ll have the opportunity to help shape a growing program, influence enterprise-wide practices, and contribute to the evolution of a stronger, more effective policy governance framework across the organization. The role is based in Toronto and operates in a hybrid model (minimum 3 days in office). Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals and key performance metrics to support initiative/program monitoring and enable insights. Works across BMO to deliver specific initiative/program results in alignment with overall group goals. Acts as a trusted advisor to assigned business/group. Influences and negotiates to achieve business objectives. Recommends and implements solutions based on analysis of issues and implications for the business. Assists in the development of strategic plans. Identifies emerging issues and trends to inform decision-making. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Helps determine business priorities and best sequence for execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Acts as a relationship manager on assigned projects/programs. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information. Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting. Monitors and tracks performance and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards. Provides input into the planning and implementation of strategic programs. Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Experience in risk management, audit, compliance, governance and/or project management is preferred.
• In-depth knowledge of business and regulatory environment and understanding of risk issues / trends and best practices.
• In-depth communication and relationship management skills.
• Ability to manage multiple priorities with effective planning and organizing skills.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Salary: $70,000.00 - $150,000.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we’re focused on building, investing and transforming how we work to drive performance and continue growing the good.

Who we are

We’re proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows.