Manager Policy and Risk Management

City of Saint John; New Brunswick; On-site; CAD 88,000 - 92,000; Full time

Job summary

City of Saint John, located in New Brunswick, is seeking a Manager Policy and Risk Management. This senior role oversees research, policy development, and enterprise risk management; acts as an advisor to senior police staff and the Chief of Police. The position is permanent full-time with a closing date of November 4, 2026.

The incumbent reports to the Inspector of Support Services and provides strategic guidance on policy matters, risk management, and research initiatives for the organization.

Qualifications

• 5+ years in research, policy development, and risk management.
• Police environment experience is an asset.
• Strong written and verbal communication; report writing.
• Ability to lead a team and multitask without supervision.
• Excellent problem-solving and analytical skills.

Responsibilities

• Develop and maintain organizational policy and procedures; ensure information access and policy changes are communicated.
• Identify best practices and coordinate with stakeholders; share insights with SJPF.
• Perform risk assessments, evaluate controls, establish risk levels, and report findings.
• Coordinate RTIPPA requests; interpret the act and liaise with relevant units.

Skills

Policy research

Risk management

Leadership

Communication

Analytical thinking

Education

University degree (BA/Arts/Business/Law/Public Policy)

Tools

Microsoft Office

Word

PowerPoint

Excel

Job description

Position Overview

The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.

Competition Number

PF 26-015

Salary

$87,769.00 - $92,212.00/Year

Job Type

Permanent Full Time

Closing Date

November 4, 2026

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Position Overview

The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.

This is a management position reporting to the Inspector of Support Services. The incumbent will act in an advisory capacity to the senior police staff and Chief of Police in matters of research and analysis, policy, and risk management for the organization.

KEY AREAS OF RESPONSIBILITY

Policy and Procedures

• Ensures that there is an adequate process in place to enable the most efficient/effective strategy for collecting information, providing and receiving feedback, and informing organizational members of new policies and procedures and any changes to existing ones.
• Identify and maintain the best e-platform to store and provide easy employee access to all policies, procedures, and business practices.
• Monitors and analyzes various organization trends and activities.
• Oversees all corporate policy matters, assesses and communicates important policy issues to stakeholders.
• Follows up on the impact of trends and initiatives that are relevant to the organization.
• Provides strategic advice and guidance as it relates to policies.
• Collaborates with other police services across Canada to identify ‘Best Practices’ and their application to the Saint John Police Force.

Risk Management

• Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the Saint John Police Force.
• Performing a risk evaluation: Evaluating the organization’s previous handling of risks, and comparing potential risks with criteria such as costs and legal requirements.
• Establishing the appropriate risk levels for the organization.
• Risk reporting tailored to the relevant audience.
• Creating business continuity plans to limit risks.
• Coordinate and assist with conducting policy and compliance audits.
• Building risk awareness amongst staff by providing support and training within the organization.

Research and Analysis

• Keeps informed of new developments in policing, identifies new avenues for potential research, and forecasts future requirements for service delivery.
• As required, able to develop proposals for funding pilot projects, programs and other initiatives.
• Provides recommendations and strategic advice to management members to ensure they have the relevant information on which to base decisions.
• Extract, gather, research, interpret, forecast and report on police activity and demands for police service.

Right to Information and Protection of Privacy Act (RTIPPA)

• Responsible for managing, coordinating, and responding to all RTIPPA requests that are addressed to the Chief of Police office.
• Ability to interpret and develop a clear understanding of the Right to Information and Protection of Privacy Act as it relates to the Saint John Police Force.
• Respond to all requests within established time period as set out by the Act.
• When necessary, liaise with other SJPF units and outside agencies to obtain required information to satisfactorily meet the needs of the requesting party.

Essential Qualifications

• Minimum of 5 years of experience in progressive roles including research and analysis, policy review and development, and managing risk for a corporation.
• Current or previous experience working in a police environment is a definite asset.
• Proficient in the Microsoft Office suite, including Word formatting and graphics, PowerPoint and Excel spreadsheet programming, all of which may be necessary for the creation of business documents and the handling of policy information.
• Strong written, verbal and other communication skills required and be able to create business documents and write clear and concise reports.
• Ability to communicate concepts (often of a complex nature) both orally and written. Ability to write clear and concise reports.
• Possess good presentation skills, as well as strong planning and organizational skills.
• Ability to set priorities and identify any areas that require further research.
• As required, able to lead and guide a team of workers toward realizing the organization’s goals.
• Demonstrated ability to multitask and work without supervision.
• Effective leadership skills and be able to take responsibility of key organizational issues.
• Good judgment and be able to make decisions in a timely manner; be able to set time lines and meet deadlines.
• Excellent problem-solving skills and be able to conduct qualitative and quantitative analysis.

Education

• University degree in Business Administration, Law, Arts, Public Policy or Public Administration or a combination of education and experience will be considered.