Manager - Payment Network Compliance, Visa Debit

White Spot; Canada; On-site; CAD 76,000 - 116,000; Full time

Job summary

A leading financial institution is seeking a 'Manager - Payment Network Compliance - Visa Debit' to oversee compliance with Visa network rules and facilitate change management. This role requires strong strategic thinking, relationship management skills, and familiarity with Payment Networks. The successful candidate will work closely with various stakeholders to ensure compliance and optimize business opportunities within the Debit Payments landscape. Candidates should have a relevant degree and demonstrate a track record of success in financial services.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• Solid understanding of Payment Networks, specifically Visa and how Debit Payments work.
• Exceptional communication and presentation skills, both written and verbal.
• Flexibility to adapt and manage in a fast-paced dynamic environment.

Responsibilities

• Develop and implement a Network Rules Monitoring Program.
• Facilitate discussions between TD and Visa regarding network changes.
• Participate in multi-stakeholder reviews of network bulletins.

Skills

Strategic thinking

Relationship Management

Analytical skills

Communication skills

Problem-solving

Education

Post-Secondary/University degree in business, Finance or related discipline

Job description

Work Location:
Ottawa, Ontario, Canada

Hours:
37.5

Line of Business:
TD General

Pay Details:
$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

CCPL&PL includes Delivery (Card Payment Journey), Loyalty ART and TD Cards (including MBNA) which is the second largest dual issuer of Visa and MasterCard products and holds the position of #1 market share in Canada. TD Consumer and Business credit cards are distributed nationally, leveraging our retail distribution network, direct response channels and key co-brand partnerships including Aeroplan.

As a member of the Strategic Partnerships & Support Team within Canadian Credit Cards, the Manager - Payment Network Compliance - Visa Debit will report to the Senior Manager and will act as the primary interface between the Debit business with Visa with respect to Network rules, network bulletins and change.

This role will have accountability for setting up a monitoring program for the Visa Debit network rules, a process for tracking completion of these changes. This role would also be primary for ingestion, socialization, and prioritization of change bulletins to ensure TD remains compliant, but also capitalizes on new opportunities. The Debit business would rely on the expertise of the incumbent to help clarify Visa network rules.

Success will require a solid understanding of the strategic needs of the EDB business looking for ways in which the network can provide support, while also mitigating our risk of being offside with critical network rules. This is often done by consulting with Technology, Fraud, FCMG, Product Owners and Risk Partners regarding current or potential capabilities and integration points with TD.

It will be critical for the successful candidate to have a solid understanding of the Payment Networks, their rules structure and notification processes.

Key Accountabilities:

Reporting to the Senior Manager, Strategic Partnerships & Support, Manager - Payment Network Compliance - Visa Debit is accountable to:

• Develop a Network Rules Monitoring Program - leveraging the existing Credit Cards process, and create an implementation roadmap
• Participate in a multi-stakeholder forum for review of network bulletins/changes. This role will need to ensure each bulletin receives a fulsome review for understanding of impacts, assign it for delivery AND follow up to ensure delivery met the expectations of that mandate/rule.
• Facilitate forums for TD and Visa to meet as needed to exchange information about additional insights into network changes, mandate consultation, waivers and any other rules related information exchange.
• Work with team to optimize information sharing across lines of business regarding Visa Rules management.

Qualifications / Skills / Experience:

• Demonstrated strategic thinker with ability to translate the technical and procedural capabilities into business opportunity and vice versa.
• Solid understanding and experience with Payment Networks, specifically Visa and with how Debit Payments work
• Exceptional Relationship Management skills both internal and with third parties
• Results-focused and enthusiastic self-starter with proven ability to execute with excellence and influence broadly.
• Strong team player, able to develop lasting relationships, and demonstrated ability in working effectively in cross-functional teams.
• Strong analytical skills
• Experience with Executive Presentations; excellent communication and presentation skills, both written and verbal
• Demonstrated ability to inspire others to think creatively while being able to organize these thoughts to create business strategy.
• Proven ability to effectively communicate complex issues and articulate options, proactively providing actionable solutions.
• Independent worker with ability to prioritize and manage multiple tasks.
• Flexibility to adapt and manage within a fast-paced, dynamic and often fast-paced business environment.
• Understanding of internal applications which support Debit card processing is an asset

Specific Educational Requirements / Accreditations:

Post-Secondary/University degree in business, Finance or related discipline, or equivalent experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet