Manager, Partnerships

Plusgrade; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the travel industry is seeking a Manager for the Partnerships team. This role involves developing and growing partnerships, driving sales processes, and supporting product launches. The ideal candidate will have strong communication and project management skills, along with experience in account management and loyalty programs. This position offers flexibility and various health benefits, making it an attractive opportunity for those looking to make an impact in travel.

Benefits

RRSP/401(k) Matching

Comprehensive health plans

Flexible Paid Time Off

Annual upgrade credit

Annual physical wellness credit

Annual mental wellness credit

Flexibility to work remotely

Parental Leave Top Up

Adventure Pass

Qualifications

• Minimum 3 years of account management experience.
• Loyalty experience is preferred.

Responsibilities

• Establish annual financial targets with partners.
• Assist in executing marketing campaigns.
• Manage a pipeline of new product opportunities.

Skills

Communication

Project Management

Analytical Skills

Organizational Skills

Education

Post-secondary degree

Tools

MS Office Suite

Job description

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Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.

ABOUT THE ROLE:

As the Manager for the Partnerships team, you will be responsible for financial and relationship goals. You are responsive to the needs of our partners and accountable for developing and growing our partnerships over time. You will actively support product launches, initiate marketing campaigns, and play a key role in driving the sales process. With a positive customer orientation, you will help our team achieve annual revenue targets. The Manager of Partnerships should be organized, collaborative, prioritize well, and have strong experience in loyalty, e-commerce, or advertising.

WHAT YOU WILL BE DOING:

• Work with our partners to establish annual financial targets and design plans for exceeding them.
• Assist in the execution of marketing campaigns across all products and become the partners’ “trusted advisor”.
• Work closely with internal teams across the organization to continuously inform and evolve partner strategic plans in accordance with corporate goals.
• Proactively manage a pipeline of new product opportunities that strategically align with the objectives of our partners.
• Coordinate and lead status calls with large key partners to review key milestones, active projects, new business opportunities, and outstanding issues.
• Prepare partner reports and presentations that summarize historical performance, draw out insights, and inform future planning.
• Collaborate with Marketing and other departments (Business Development, Relationship Management, Product, IT Development) to influence, enhance, and communicate product launches, marketing campaigns, and new partner opportunities, ensuring alignment with business objectives.
• Some limited travel may be required.

YOU ARE SOMEONE WITH:

• Excellent communication (written and oral) and presentation skills.
• Proven ability to cross-sell and up-sell new opportunities.
• Ability to manage multiple high-priority tasks in a fast-paced environment.
• Strong project management, cross-functional collaboration, attention to detail, organizational skills, and self-reliance to achieve goals.
• Excellent analytical skills to analyze data and provide insights.
• Strong computer skills including MS Office Suite (particularly Excel and PowerPoint).
• Minimum 3 years of account management experience.
• Post-secondary degree or applicable work experience.
• Loyalty experience is preferred.

WHAT YOU’LL LOVE ABOUT US:

• RRSP/401(k) Matching
• Comprehensive health plans
• Flexible Paid Time Off
• Annual upgrade credit
• Annual physical wellness credit
• Annual mental wellness credit
• Flexibility to work remotely
• Parental Leave Top Up
• Adventure Pass

OUR PROCESS:

Plusgrade is an equal opportunity employer committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are dedicated to equal employment opportunity regardless of gender identity or expression, race, ethnicity, creed, age, sex, marital status, disability, sexual orientation, or other protected categories. Upon request, we will provide accommodations for applicants with disabilities.

Our interview process is designed for a positive candidate experience and equitable evaluation:

• Recruiter Phone Interview
• Hiring Manager Interview
• Take-home Assessment (if applicable)
• Team Interview

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Industries: Transportation, Logistics, Supply Chain, and Storage

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