Manager, Ops, Transport

gategroup; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a dynamic team in an exciting role focused on Operations Leadership within a busy Flight Kitchen environment. This position offers the chance to lead a large team of drivers while ensuring safety, efficiency, and compliance in a fast-paced, time-sensitive industry. You will play a crucial role in developing strategies for operational success and fostering a collaborative team culture. This is an excellent opportunity for someone looking to elevate their career in a supportive and innovative atmosphere, where your contributions will directly impact the quality of service provided to customers. If you're ready to take on a challenge and make a difference, we want to hear from you!

Qualifications

• 5+ years of Operations Management experience in a fast-paced environment.
• Strong leadership and analytical skills are essential for this role.

Responsibilities

• Oversee Transportation Team operations to ensure safety and efficiency.
• Manage labour planning and ensure compliance with regulations.

Skills

Leadership Skills

Analytical Skills

Problem-Solving Skills

Labour Planning

PC Skills (MS Excel)

Education

Educational background in operations/logistics

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position Summary:

We are looking for someone with a passion for Operations Leadership for a position in our Toronto Flight Kitchen. If you have strong leadership skills and labour planning experience, this is an opportunity to take your career to the next level. Reporting to the Director Service and Delivery, the Transportation Manager oversees the operations of our Transportation Team which is comprised of over 100 Drivers that work in an extremely time sensitive industry. You will be working with the team to ensure our goals around safety, security, on-time performance, and efficiency are met. We are a 24hr/day, 7 days per week operation.

Essential Duties and Responsibilities:

• Responsible for safety, security, quality, and compliance with airline customer & regulatory requirements as well as company policies and procedures.
• Conducts audits to validate compliance.
• Develops, recommends and implements short- and long-term goals for the Transportation Department.
• Actively engage with Supervisors, Team Leads and front-line employees to drive performance, development & retention and create a team culture within the department.
• Actively works with leadership on process improvements that will benefit the organization.
• Oversees or is personally involved in interviewing, and hiring new employees, performance management, directing the training and development of staff and carrying out corrective action.
• Ensures employees new to job or department receive adequate training including operational procedures, health and safety requirements and Company rules and regulations.
• Ensures employees are managed within the collective agreement.
• Actively manages labour throughout entire cycle (forecast, plan, execution, follow-up and reporting including vacation scheduling) to ensure operational needs are met and budgets are met or exceeded.
• Fulfills all duties related to Health and Safety including taking an active leadership role in H&S committee.
• Develops action plans to reduce accidents and days lost. (WSIB)
• Supports modified work plans as necessary, communicates plan to supervisors and ensures adherence by both employee and supervisors.
• Ensures all Food Safety related SOPs are followed.
• Investigates and resolves any service deficiencies and or accidents/incidents involving the Transportation Department and reports out as appropriate in a timely manner.
• Ensures all employee time punch details are accurate and submitted to payroll on a timely basis.
• Responsible to ensure the fleet is maintained to company standards within budget, including regular interior and exterior cleaning.

Education:

• Educational background in operations/logistics an asset.

Work Experience:

• Must have a minimum of 5 years of Operations Management experience in a fast-paced environment.
• Advanced labour planning experience an asset.
• Previous experience in a highly regulated environment an asset.
• Previous experience managing a large commercial fleet an asset.

Job Skills:

• Must have proven strong and effective leadership skills.
• Superior analytical & problem-solving skills.
• Solid PC skills including MS Excel.
• Must be available to work a rotating schedule which includes: Mornings, Afternoon, Nights, Weekends and holidays.

Communication Skills:

In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check and driver’s abstract check.

If you want to be part of a team that helps make travel and culinary memories, join us!