Manager, Operations - Film & TV - Maintenance

Sunbelt Rentals; Toronto; On-site; CAD 101,000 - 138,000; Full time

Benefits offered by this job

Health insurance and benefits

Vacation & sick leave

Tuition reimbursement

RRSP matching

Tool & boot allowance

Career development

Employee Assistance Program

Job summary

Sunbelt Rentals is seeking a seasoned Maintenance Leader to oversee Cable, Testing & Inspection, Maintenance, and grip operations for Film & TV production equipment. You will supervise departments, manage repairs, and ensure safety and regulatory compliance.

The role requires 3+ years in maintenance, strong problem-solving skills, and ability to work under tight deadlines, with a focus on equipment readiness and customer service.

Qualifications

• Must have 3+ years' experience as a maintenance person.
• Strong verbal and written communication skills.
• Ability to troubleshoot logically and understand basic electrical theory.
• Good organizational skills and ability to work under pressure.

Responsibilities

• Oversee Maintenance Department Supervisors for Cable, Testing & Inspection, Maintenance, and grip operations; ensure equipment readiness and compliance.
• Maintain inventory accuracy through RTPro repair module and document repairs for tracking.
• Review Loss and Damage paperwork and provide pricing to production for repairs or replacement.
• Ensure equipment processing meets safety and manufacturer specifications; supervise Electronics Technicians.
• Mentor staff on diagnosing electrical/mechanical failures; identify root causes and corrective actions.
• Coordinate with Inventory and Purchasing to secure parts and materials for repair and maintenance.
• Advise Customer Services on equipment damage and ensure timely corrective action.
• Assess Film & TV equipment inventories for retirement/replacement planning.
• Provide technical support across departments and train on lighting/electrical tech.

Skills

Critical thinking

Digital skills

Electrical theory

Verbal & written comms

People skills

Organizational skills

Under pressure

Maintenance experience

Tools

Hand tools

Small power tools

RTPro module

Job description

Join Our Team!Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!Job Description SummaryQualifications:Must possess critical thinking skills, strong digital and analogue skills, ability to troubleshoot in a logical manner.Must understand rudimentary electrical theory.Professional, clear verbal and written communicationThe applicant must have at least 3 years’ experience as a maintenance person.The applicant must have above average organizational skills.The applicants must have the ability to work under pressure, and to tight deadlines.The applicants must have above average people skills.Responsibilities:Oversee Maintenance Department Supervisors for Cable, Testing & Inspection, Maintenance, and Grip operations, ensuring equipment readiness, regulatory compliance, quality standards, and support for Film & TV production requirements.Maintain inventory accuracy through the RTPro repair module. This includes all incoming and outgoing equipment as it flows through both the Electronics and Maintenance department while properly documenting all repairs for efficient equipment tracking.Monitor completed Loss and Damage information paperwork as well as photographs of all damages. Once confirmed all complete, paperwork is sent to the department manager for pricing and distribution to production representatives.Evaluate lost or damaged Film & TV equipment and provide Customer Service Representatives with accurate pricing for repairs, replacements, parts, and labor, supporting effective customer service and asset recovery efforts.Oversee the processing of equipment to ensure it is completed in a safe and efficient manner to manufacturer’s specifications.Assist in supervising the Electronics Technicians by organizing and directing the operation and workflow of the Electronics department.Understands the operation of hand tools and small power tools, including safe practices, application, and function.Maintain a comprehensive understanding of the operation, function, application, and safe handling of hand tools and small power tools, ensuring compliance with company policies and workplace safety requirements.Advise and mentor staff on the diagnosis and resolution of electrical and mechanical failures, ensuring root causes are identified and corrective actions are effectively executed.Maintain regular communication with the Inventory Manager regarding unresolved issues, inventory discrepancies, and potential challenges that could affect inventory integrity, utilization, or business operations, while recommending appropriate corrective and preventive measures.Collaborate with the Purchasing Manager to secure specialized parts and materials required for the repair and maintenance of Film & TV lighting, grip, power, and production equipment, ensuring equipment readiness and customer satisfaction.Advise the Client Services Supervisor of equipment damage, failures, or operational issues resulting from improper use, ensuring timely corrective action and supporting the safe and effective use of Film & TV lighting, grip, and power equipment.Evaluate Film & TV equipment inventories to identify assets approaching the end of their useful life, considering age, condition, manufacturer support, and parts availability, and recommend retirement or replacement to maintain fleet quality and reliability.Provide technical support and consultation to departments across the organization, leveraging expertise in Film & TV equipment and operations to resolve issues, improve processes, and support customer and production requirements.Re-training on current and future generations of lighting equipment required from time to time. Subsequent schooling on Electrical/Electronic theories will be required.Develop and maintain strong partnerships with vendors to support supply chain security, risk mitigation, and operational continuity.Collaborate with vendors and manufacturers to test and assess emerging lighting technologies, ensuring Sunbelt Rentals Film & TV remains at the forefront of industry innovation and production requirements.Administer and maintain all HR-related records and transactions within Workday, including employee information, attendance, vacation and sick leave, performance documentation, and personnel files, while ensuring compliance with company policies and record retention requirements.In times of absence, supervise all sub-department (testing and inspection, maintenance, Cable, and grip) workflow, attendance, and scheduling matters.Lead employee performance management processes, including coaching, performance improvement plans, and disciplinary actions, to promote accountability and maintain workplace standards.Lead employee development initiatives by conducting regular assessments, identifying training opportunities, and supporting career growth within the department.Ensure all maintenance facilities and work areas are maintained to the highest professional standards, emphasizing cleanliness, organization, efficiency, safety, and compliance with company policies and best operational practices.Ensure all departments adhere to WCB requirements, company policies, and established safety standards. Drive safety performance by implementing and auditing Critical Controls, conducting Take 10 risk assessments and Job Safety Analyses (JSAs), and ensuring corrective actions are completed to mitigate workplace hazards and maintain regulatory compliance.Carry out other duties, projects, and responsibilities as assigned, demonstrating flexibility and a commitment to supporting departmental priorities, continuous improvement, and organizational success.Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.Base Pay Range100,690.00 - 138,449.30Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:Health, Dental, Vision, Life InsuranceEnhanced Vacation Time based on Years of Service & 5 Paid Sick DaysLeading wagesTuition ReimbursementRRSP MatchingTool and Boot AllowanceCareer development and advancementEmployee Assistance ProgramSunbelt Rentals supports service members. Veterans encouraged to apply.If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.Position is for an existing vacancy