Manager of Housekeeping and Laundry

Compass Group Canada; Central Ontario; On-site; CAD 39,000 - 47,000; Full time

Benefits offered by this job

Great Place to Work

Health Benefits

Mental Health & Wellness

Career opportunities

Job summary

Compass Group Canada is seeking a Manager Housekeeping and Laundry to lead housekeeping and laundry operations. The role emphasizes infection control, safety, and staff performance to meet unit standards.

The candidate will oversee personnel management, scheduling, audits, and payroll while coordinating with safety and union requirements to ensure top service quality. This position is based in Canada and includes benefits and total rewards details during hiring.

Qualifications

• At least two (2) years of Housekeeping Supervisory experience.
• Working knowledge of all housekeeping procedures and laundry management with emphasis on Infection Control, Standard Precautions and Health & Safety.
• Previous experience in a unionized environment is preferred.
• Excellent problem-solving and analytical skills both one-on-one and in group situations.

Responsibilities

• Supervises, trains and inspects housekeeping staff to meet the unit's standards.
• Coordinate and support all housekeeping activities with emphasis on Infection Control and Health & Safety.
• Conduct regular audits to ensure proper cleaning procedures are followed and document audits.
• Ensure staff clock in and are properly scheduled; manage calls-offs and shift coverage.

Skills

Housekeeping Supervisory

Infection Control

Staff Training

Payroll Administration

Job description

The salary for this position is $43,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Now, If You Were To Come On Board As a Manager Housekeeping And Laundry , We’d Ask You To Do The Following For Us

• Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit’s standards.
• Maintain responsibility and accountability for Personnel Management Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client Contract and applicable Union Collective Agreement.
• Coordinate and support all relevant activities of the housekeeping department with a special emphasis on Infection Control and Occupational Health & Safety.
• Follows appropriate policies, procedures, job routines to meet the needs of the site.
• Conduct regular audits to ensure employees are following proper cleaning procedures, document audits in electronic program.
• Ensure assigned staff have reported to work and clocked in properly, document late or absent employees.
• Document call offs and replace for any shift and coordinate assigned staff breaks.
• Complete daily & weekly payroll requirements
• Prepare and distribute assignment sheets to staff and review priorities. Communicate additions or changes to the assignment sheets as they arise throughout the shift.
• Assign designated keys, pagers, iPads to assigned staff. Maintain accurate record of such assignments and ensure security of keys.
• Check all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies.
• Assist staff to ensure highest standards of cleanliness and service and conduct staff training as assigned.

Role

Do you have what it takes to be one of our Manager Housekeeping and laundry ? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• At least two (2) years of Housekeeping Supervisory experience.
• Working knowledge of all housekeeping procedures and laundry management with a strong emphasis on Infection Control, Standard Precautions and Health & Safety.
• Previous experience working in a unionized environment is preferred.
• Excellent problem-solving and analytical skills both one-on-one and in group situations.
• Ability to work under stressful conditions.
• Ability to communicate effectively in written format and oral presentations.
• Excellent administrative and organizational skills and an ability to prioritize
• Excellent computer skills.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.