Manager, NLP Engineering & AI

BoomerangFX; Mississauga; On-site; CAD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision coverage

Paid vacation

Free on-site parking

Access to on-site gym

Job summary

BoomerangFX in Mississauga is seeking an AI/NLP Engineering Manager to lead a high-performing team in developing compliance-driven AI solutions. In this role, you will mentor engineers, design NLP pipelines, and optimize RAG systems, all within a collaborative environment focused on innovation.

The ideal candidate will have a strong background in Python and ML/NLP, with an emphasis on delivering production-ready AI products. Join BoomerangFX and make a significant impact on the future of healthcare.

The role offers extensive benefits including comprehensive health coverage and a stock option plan.

Qualifications

• 5+ years of Python engineering or a CS degree with strong applied ML/NLP track record.
• 3–5 years managing and leading software development or AI engineering teams.
• Hands-on with LLMs, prompt engineering, and RAG architectures.

Responsibilities

• Lead and mentor a team of AI and software engineers.
• Drive technical planning, team development, and delivery management.
• Design and deploy NLP pipelines for patient conversations.

Skills

Python engineering

Machine Learning

Natural Language Processing (NLP)

Leadership

Education

Computer Science degree

Tools

LLMs

Azure OpenAI Service

Pinecone

.NET8

ReactJS

Job description

Join us in a high-growth, entrepreneurial environment where you can make a real impact as we disrupt the healthcare industry and shape the future of practice management. If you’re ready to challenge the ordinary, we want you on our team.

Salary Range: $80,000- $90,000+15% Bonus.

Equity: Eligible to participate in BoomerangFX Stock Option Plan after 6 months

Location: This is a 5-day on-site role based in Mississauga, Ontario.

• Comprehensive health, dental, and vision coverage
• Paid vacation to rest and recharge
• Free on-site parking for your convenience
• Access to our on-site gym and wellness facilities

The Opportunity:

BoomerangFX is the fastest-growing AI-powered practice management platform in private-pay healthcare, operating across 6+ countries. We’re building the next generation of clinical AI — starting with Auvia, our autonomous patient engagement co-pilot — and we’re looking for an AI/NLP Engineering Manager who can turn large language models into reliable, compliant, production-grade healthcare software while leading and mentoring a high-performing AI engineering team in a fast-paced, innovation-driven environment.

What You’ll Build

• Lead and mentor a team of AI and software engineers, fostering a high-performance, collaborative engineering culture focused on innovation and execution.
• Drive technical planning, team development, and delivery management while partnering with cross-functional stakeholders to align AI initiatives with business goals.
• Design and deploy NLP pipelines for patient conversation, clinical intent classification, and autonomous booking workflows.
• Build and optimize RAG (Retrieval-Augmented Generation) systems grounded in clinic-specific knowledge bases.
• Fine-tune and prompt-engineer OpenAI/Azure OpenAI models within our Microsoft ecosystem.
• Develop HIPAA/PIPEDA-compliant AI features integrated into our .NET8 / ReactJS platform on Azure.
• Collaborate with product and engineering to ship AI that measurably improves clinic conversion and patient outcomes.

What You Bring

• 5+ years of Python engineering or a CS degree with strong applied ML/NLP track record
• 3–5 years of experience managing and leading software development or AI engineering teams
• Hands‑on with LLMs, prompt engineering, RAG architectures, and vector databases (Pinecone, Azure AI Search, or equivalent)
• Experience with Azure OpenAI Service, LangChain, or similar orchestration frameworks
• Comfort working within a Microsoft Azure cloud environment
• Strong understanding of HIPAA/PIPEDA data handling — or fast learner in regulated environments
• Production mindset — you’ve shipped models, not just notebooks

Bonus Points

• Healthcare SaaS or healthtech experience
• Experience with voice AI or conversational agents
• Familiarity with .NET8 or React integration patterns for AI services

Why BoomerangFX

• Shipping real AI products used by 10,000+ practices globally
• Fast-moving, execution-focused team
• Competitive compensation + equity participation
• Direct impact on product roadmap and AI strategy