Manager, Maintenance

Explore Edmonton Corporation; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Job summary

Explore Edmonton is seeking a Manager, Maintenance to lead maintenance operations at the Edmonton Convention Centre. You will oversee preventive and corrective programs, manage a team of about five staff, and coordinate with contractors to keep the venue event-ready.

Reporting to the Director, Facilities & Engineering, you will shape asset lifecycle strategies, ensure compliance with life-safety standards, and align maintenance with city-building goals.

Qualifications

• Minimum five years of progressive experience in building maintenance or facilities operations
• Two years of supervisory or management experience, preferably in a unionized environment
• Experience overseeing HVAC, electrical, mechanical, BMS, and life safety systems
• Ability to interpret building codes, regulatory standards, and collective agreements
• Experience managing operating budgets and working within delegated financial authority
• Proficiency with Microsoft Office and CMMS

Responsibilities

• Ensure building systems, life safety infrastructure, and facility components are maintained in a safe, reliable, and event-ready condition
• Oversee preventive and corrective maintenance programs to minimize downtime and optimize operational efficiency
• Lead service performance reviews and drive continuous improvement initiatives
• Respond to facility emergencies and coordinate internal staff and external contractors
• Manage contractor and vendor relationships to ensure quality, safety, and budget compliance
• Develop and enhance preventive maintenance programs to extend asset lifecycle
• Establish systems, procedures, and performance metrics to improve workflow and reporting
• Conduct regular facility assessments to identify operational risks and opportunities
• Lead and develop a team of approximately five maintenance employees
• Oversee workforce planning, recruitment, performance management, and succession planning
• Promote a culture of safety, compliance, and continuous improvement
• Support the Director, Facilities & Engineering in strategic initiatives
• Provide input into maintenance planning and capital planning discussions
• Collaborate with internal departments to align maintenance with organizational goals
• Advocate for operational resources and priority setting

Skills

Communication

Leadership

Budget management

CMMS

Microsoft Office

Team development

Education

Journeyperson certification

Engineering technology degree

Tools

BMS

HVAC systems

Electrical systems

Job description

Explore Edmonton connects experiences, events, venues, and stories to elevate Edmonton on the national and global stage while creating memories that matter for visitors and residents.

Our purpose is simple. We attract visitors by delivering and showcasing Edmonton experiences that contribute to prosperity and quality of life through the visitor economy.

As stewards of the award-winning Edmonton Convention Centre and Edmonton EXPO Centre, and producers of iconic events like KDays, Canadian Finals Rodeo, and Farmfair International, we help create remarkable experiences that build community pride, strengthen Edmonton's reputation, and generate lasting economic impact.

Our success is built with collaboration. Working alongside industry partners, sponsors, businesses, attractions, community organizations, and each other, we help make Edmonton a year-round destination.

At Explore Edmonton, our people make the difference. Guided by our values of public stewardship, taking a selfless approach, leading with purpose, making an impact, caring for one another, and upholding safety, we're building an organization where employees can do meaningful work while helping shape the future of our city.

If you are looking for a career where your work creates lasting impact for Edmonton and the people who experience it, we'd love to hear from you.

ABOUT THE EDMONTON CONVENTION CENTRE

The Edmonton Convention Centre is a world-class venue that drives economic growth, cultural exchange, and community connection in Edmonton. As a premier destination for conventions, conferences, festivals, and celebrations, we bring together thought leaders, artists, and communities while generating economic impact and supporting local businesses and partners. Its vision is to serve as a convention and event hub that inspires engagement, celebrates community identity, and shapes the future of urban vibrancy through excellence in service and experience.

ABOUT THE POSITION

Join a dynamic and operations-focused team as the Manager, Maintenance, supporting the Edmonton Convention Centre at Explore Edmonton, where you will play a leadership role in ensuring one of Canada’s premier event venues operates safely, efficiently, and event-ready at all times.

Reporting to the Director, Facilities & Engineering, you will provide operational leadership for all maintenance activities at the Edmonton Convention Centre. You will oversee preventative and corrective maintenance programs, lead a skilled team of unionized and non-unionized employees, manage contractors and vendors, and ensure all building systems and life safety infrastructure meet regulatory and operational standards.

In this role, you will balance day-to-day operational execution with longer-term asset stewardship. You will help shape preventative maintenance strategies, contribute to capital and lifecycle planning, and continuously improve processes to enhance reliability, safety, and service delivery. Your work will directly support the Centre’s ability to host major conventions, cultural gatherings, and city-building events that drive economic and community impact.

This position may require occasional evening or weekend work in support of major events or urgent operational matters.

What You Will Do

• Ensure all building systems, life safety infrastructure, and facility components are maintained in a safe, reliable, and event-ready condition.
• Oversee preventative and corrective maintenance programs to minimize downtime and optimize operational efficiency.
• Lead service performance reviews and drive continuous improvement initiatives.
• Respond to facility emergencies and operational issues, coordinating internal staff and external contractors to restore service quickly and effectively.
• Manage contractor and vendor relationships to ensure quality, safety, and budget compliance.
• Develop and continuously enhance preventative maintenance programs to extend asset lifecycle and reduce reactive work.
• Establish systems, procedures, and performance metrics that improve workflow efficiency, tracking, and reporting.
• Conduct regular facility assessments to proactively identify operational risks and improvement opportunities.
• Lead, coach, and develop a team of approximately five maintenance employees within a collaborative and accountable environment.
• Oversee workforce planning, recruitment, performance management, and succession planning.
• Promote and model a strong culture of safety, compliance, and continuous improvement.
• Support the Director, Facilities & Engineering in advancing departmental initiatives and strategic priorities.
• Provide input into maintenance planning, asset lifecycle forecasting, and capital planning discussions.
• Collaborate with internal departments to ensure maintenance operations align with broader organizational goals.
• Advocate for operational needs to ensure resources are effectively allocated and priorities are met.

What You Will Bring

• Post-secondary education in engineering technology, facilities management, project management, building systems, or a related technical discipline; a recognized journeyperson certification; or an equivalent combination of education and experience.
• Minimum five years of progressive experience in building maintenance or facilities operations within a complex environment, which includes two years of supervisory or management experience, preferably in a unionized environment.
• Experience overseeing HVAC, electrical, mechanical, BMS, and life safety systems.
• Demonstrated ability to interpret building codes, regulatory standards, and collective agreements.
• Strong problem-solving skills with the ability to assess operational risk and prioritize competing demands.
• Experience managing operating budgets and working within delegated financial authority.
• Proficiency with Microsoft Office and Computerized Maintenance Management Systems (CMMS).
• Excellent communication skills and the ability to work collaboratively across teams.
• Sound professional judgment, integrity, and discretion.

WORKING AT EXPLORE EDMONTON

We offer a collaborative and dynamic work environment where you’ll have the opportunity to make a meaningful impact on the operation, safety, and reliability of one of Edmonton’s premier venues. This is a hands-on leadership role that includes a mix of office and facility-based work, with flexibility required to support venue operations, including occasional evenings, weekends, and on-call needs.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.