Manager, LRT Maintenance Assurance

Metrolinx; Toronto; Hybrid; CAD 70,000 - 105,000; Full time

Job summary

Metrolinx is seeking a Maintenance Delivery professional to support maintenance assurance and project management for system infrastructure under long-term P3 contracts. You will review technical, operational, and contractual information, identify risks, coordinate stakeholders, and provide evidence-based recommendations.

You will help transition major LRT projects into revenue service while contributing to the long-term performance and stewardship of critical transit infrastructure.

Qualifications

• Degree or equivalent in Engineering, Applied Sciences, Business Administration, or related field.
• Experience reviewing technical documentation, maintenance records, reports, specifications, and procedures.
• Experience managing projects, contracts, or technical workstreams.
• Experience working with contractors, consultants, operators, or asset owners.

Responsibilities

• Review maintenance activities and contractor performance to ensure compliance with contractual, regulatory, asset management, and industry requirements.
• Conduct technical and contractual reviews, identify risks and non-conformances, and lead investigations related to asset failures and reliability concerns.
• Review contractor submissions, maintenance records, condition assessments, root cause analyses, and corrective action plans.
• Monitor corrective and preventive actions and support resolution of contractual, technical, and maintenance-related issues.
• Review key contractual deliverables, including performance, reliability, maintenance, activity, asset management, and condition reports.
• Prepare technical correspondence, briefing notes, executive summaries, and recommendations for senior management.
• Develop clear technical positions and reporting to support vendor compliance and contract administration.
• Lead technical meetings and workshops with contractors, operators, consultants, Project Companies, and internal stakeholders.
• Coordinate technical reviews with Engineering, Asset Management, Safety, Operations, Commercial, and Project Delivery teams.
• Build effective relationships with operators, maintainers, regulators, municipalities, and external agencies.

Skills

Analytical thinking

Project management

Stakeholder management

Technical writing

Contract management

Communication

Independence

Education

Engineering / Applied Sciences / Business Administration

Tools

CMMS

Job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Maintenance Delivery is seeking a versatile professional with strong technical, analytical, project management, and communication skills.

The successful candidate will support maintenance assurance and project management for system infrastructure under long-term P3 contracts. This role will review technical, operational, and contractual information, identify risks and compliance issues, coordinate stakeholders, and provide evidence-based recommendations.

The role provides an opportunity to support the transition of major LRT projects into revenue service while contributing to the long-term performance and stewardship of critical transit infrastructure.

What will I be doing?

• Review maintenance activities and contractor performance to ensure compliance with contractual, regulatory, asset management, and industry requirements.
• Conduct technical and contractual reviews, identify risks and non-conformances, and lead/support investigations related to asset failures, recurring defects, reliability concerns, and service impacts.
• Review contractor submissions, maintenance records, condition assessments, root cause analyses, and corrective action plans.
• Monitor corrective and preventive actions and support the resolution of contractual, technical, and maintenance-related issues.
• Review key contractual deliverables, including performance, reliability, maintenance, activity, asset management, and condition reports.
• Prepare technical correspondence, briefing notes, executive summaries, and recommendations for senior management.
• Develop clear technical positions and reporting to support vendor compliance and effective contract administration.
• Lead technical meetings and workshops with contractors, operators, consultants, Project Companies, and internal stakeholders.
• Coordinate technical reviews with Engineering, Asset Management, Safety, Operations, Commercial, and Project Delivery teams.
• Build effective relationships with operators, maintainers, regulators, municipalities, and external agencies.

What Skills and Qualifications Do I Need?

• Degree in Engineering, Applied Sciences, Business Administration, or a related discipline, or equivalent education and experience.
• Demonstrated years of experience in infrastructure, transit, railway, construction, maintenance, facilities, or asset management.
• Experience reviewing technical documentation, maintenance records, reports, specifications, and procedures, as well as managing projects, contracts, or technical workstreams.
• Experience working with contractors, consultants, operators, or asset owners.
• Strong analytical, problem-solving, technical writing, communication, project management, and stakeholder management skills.
• Ability to work independently, manage competing priorities, exercise sound judgment, and quickly learn complex technical subject matter.
• Assets: Experience in rail, transit, transportation, infrastructure, facilities, or public-sector environments; P.Eng. or PMP designation; knowledge of asset/reliability management, P3 contracts, CMMS, or reporting tools.
• Technical Knowledge: Familiarity with applicable building and fire codes, OHS, environmental and accessibility requirements, TSSA/NFPA/AODA standards, transit and rail maintenance practices, and asset lifecycle and reliability principles.
• Working Conditions: Primarily office-based with occasional field work at transit, maintenance, station, or construction facilities and occasional work outside normal business hours. Valid Ontario Class G driver's licence required.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.