Manager, IT Solutions Delivery - Systems & Integration
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Benefits offered by this job
Job summary
iA Financial Group is seeking a Manager, IT Solutions Delivery - Systems & Integration to lead a multidisciplinary team and accelerate modernization of core systems within Individual Insurance. You will set delivery strategy, drive DevOps maturity, and improve release cadence through automation and KPI-driven management.
The role requires 10+ years in IT/management with 3+ years leading software teams, plus expertise in Azure DevOps or Jira, Git, and CI/CD.
Qualifications
- Has a minimum of 10 years of combined experience in IT and management, including at least 3 years managing software development teams.
- Holds a bachelor's degree in Computer Science or another equivalent discipline.
- Has hands-on experience leading multidisciplinary teams that include developers, architects, QA, Scrum Masters, and Product Owners.
Responsibilities
- Define, communicate, and evolve the vision of the Systems & Integration team in alignment with strategic priorities.
- Lead, engage, and develop a multidisciplinary team across software development, DevOps, and solution delivery.
- Be accountable for solution delivery, service quality, and overall team performance.
- Optimize CI/CD pipelines and deployment practices to increase release frequency and production stability.
- Establish release calendars and manage dependencies and environments.
Skills
Education
Tools
Job description
Build the Future with Us iA Financial Group is accelerating the modernization of its core systems within Individual Insurance. As part of this transformation, we are seeking a Manager, IT Solutions Delivery - Systems & Integration to play a key role in evolving delivery practices and optimizing the operational performance of the Pricing & Claims ecosystem. Driven by excellence in IT delivery, a solid understanding of DevOps practices, and a proven ability to build high-performing multidisciplinary teams, you will help establish a structured, measurable, and sustainable delivery model. You will have a direct impact on end-to-end efficiency through improved deliverable quality, automation, dependency management, continuous improvement, and a data and KPI-driven approach. You will lead this team and provide its technical direction. Your mandate will be to improve the release cadence of strategic initiatives, oversee deployment pipelines, and embed engineering practices that will enable our teams to become increasingly autonomous.
- Define, communicate, and evolve the vision of the Systems & Integration team in alignment with Individual Insurance strategic priorities.
- Lead, engage, and develop a multidisciplinary team composed of internal and external resources working in software development, DevOps, application support, and solution delivery.
- Be accountable for solution delivery, service quality, and the overall performance of your team.
- Optimize CI/CD pipelines and continuous integration and deployment practices to increase release frequency and production stability.
- Establish and coordinate the ecosystem release calendar while managing dependencies and environments.
- Define and evolve delivery engineering standards, including test automation, configuration management, branching strategies, and rollback mechanisms.
- Ensure the reliability of production assets through observability, application health monitoring, incident management, and automation of repetitive tasks.
- Establish and monitor delivery performance metrics (Lead Time, Deployment Frequency, Change Failure Rate, MTTR) and report progress to leadership.
- Act as the owner of IT assets by overseeing their long-term health, evolution roadmap, and proactive management of technical debt.
- Promote the responsible use of artificial intelligence to improve efficiency in software development, quality assurance, technical documentation, and incident analysis.
- Serve as a tactical and operational partner to business units while managing issues and technical escalations.
- Recruit, mentor, coach, and develop team members while contributing to the assessment of technical competencies.
- Has a minimum of 10 years of combined experience in IT and management, including at least 3 years managing software development teams.
- Holds a bachelor's degree in Computer Science or another equivalent discipline.
- Has previous experience as a Software Developer, Technical Lead, or Architect.
- Is recognized for inspiring leadership, influence, and the ability to align teams around common goals.
- Demonstrates a strong understanding of DevOps practices, modern software engineering, and large-scale delivery challenges.
- Excels at navigating complexity, setting priorities, and making data-driven decisions.
- Is known for initiative, operational rigor, and the ability to balance business value with technical health.
- Has hands-on experience leading multidisciplinary teams that include developers, architects, quality assurance specialists, Scrum Masters, and Product Owners.
- Is proficient with delivery tools and practices such as Azure DevOps or Jira, Git, CI/CD pipelines, code quality tools, and monitoring and observability solutions.
- Holds certifications such as SAFe, DevOps, AWS, Azure, or ITIL (an asset).
- Has an intermediate level of English, as the role may require weekly communication, collaboration, and coordination with English-speaking external vendors.
- Has an advanced level of French, both spoken and written.
A work environment where learning and development merge with a collective pursuit of excellence. Artificial intelligence is available to everyone, empowering employees to increase personal efficiency while contributing to organizational growth. A healthy, safe, equitable, and inclusive environment where potential can flourish and grow. The opportunity to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces.
- Flexible group insurance plans
- Competitive retirement savings program
- Employee share purchase plan
- Vacation program and wellness/personal development days
- Telemedicine services
- Employee and Family Assistance Program (EFAP)
- Ergonomic furniture program
- Performance bonus
- Discounts on iA products and much more!
Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s) Montreal / 1981 McGill College Avenue
Company: iA Financial Group
Posting End Date 2026-09-11
Company iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we're invested in you. * iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto
At iA Financial Group, we support and celebrate diversity.
We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger.
As a reflection of our employees' appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes. In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers. At iA Financial Group, our differences make us unique.
Our employees' wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees' appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes. Want to join the iA family, but there's no job openings right now that match your profile? Let us know you're interested!
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