Manager, IT Infrastructure & Security

Western Forest Products, Inc.; Vancouver; On-site; CAD 120,000 - 135,000; Full time

Job summary

A leading forest products company in Vancouver seeks a Manager for IT Infrastructure & Security. This role involves strategic planning, team management, and enhancing cybersecurity measures. The ideal candidate has extensive IT experience and strong leadership skills, with a focus on developing technology solutions to improve business outcomes.

Benefits

Annual performance bonus

Pension plan contributions

Extended health and dental benefits

3 weeks' vacation to start

Employee family assistance program

Financial support for learning and development

Qualifications

• Minimum 10 years of IT experience with 5 years in leadership.
• Proficiency with network security technologies.

Responsibilities

• Provide strategic leadership for IT planning and execution.
• Grow the cybersecurity program and ensure information security.
• Coordinate business relationships with internal and external partners.

Skills

Leadership

Communication

Problem Solving

Customer Service

Strategic Thinking

Education

Post-secondary education in Computer Science / Management Information Systems

Tools

VPN networks

Firewalls

Encryption

Job description

Western Forest Products have a new opportunity for a Manager, IT Infrastructure & Security in Vancouver, BC.

What You'll Do : The Manager, IT Infrastructure and Security is accountable for IT strategic and tactical planning, resource management, hiring and the development, motivation, and performance management of the IT Infrastructure and Security team. The team comprises employees, contractors and vendors. You play a key role in the implementation of large scale business systems and technology solutions that are dynamically improving our business productivity, management decision making and our overall cyber security posture. You will also be responsible for fostering existing and building new vendor partnerships that will collaboratively work with the IT team to achieve strategic business outcomes with a technology focus.

Who You Are : The ideal candidate brings 10+ years of experience in IT, with at least 5 in IT leadership. We are looking for a self-motivated leader with a strong sense of initiative, excellent business acumen and the ability to break down complex information into the general business language. The ideal candidate has a post-secondary education in Computer Science / Management Information systems.

What We Offer :

• Salary range of $120,000 - $135,000 based on skill level, qualifications, and experience
• Annual performance bonus
• Pension plan contributions - WFP contributes 7% towards a pension plan, no matching required
• Extended health and dental benefits - WFP pays for 100% of the employee monthly premiums
• 3 weeks' vacation to start
• Employee family assistance program
• Financial support for learning and development opportunities

Work Environment : This role is to be performed out of our downtown office in Vancouver, B.C.

RESPONSIBILITIES

Leadership

• Provide strategic leadership in the development of the company's strategic and tactical information technology plan, assisting in the guiding of the business direction in new and existing products, processes, and systems.

Planning

• Compile and execute on an IT strategy that is developed in conjunction with key business stakeholders and the IT leadership team;
• Research, design and implement the appropriate technologies and processes to support and improve corporate functions, end-user productivity and access to timely and accurate information to generate key business metrics and analytics to support management decision making;
• Ensure the effective achievement of IT Infrastructure department objectives by scheduling activities, setting priorities, managing performance, providing formal and informal training, feedback, and appraisal, attracting, developing, retaining, and motivating the Infrastructure team;
• Supervise data center group and lead, direct and utilize knowledge on best practices in area related to infrastructure;
• Ensure hardware, software and network installs, re-installs, upgrades, moves, changes, and relocations are made when necessary with minimal disruption and downtime to the business;
• Ensure adequate resources to support the continuous functioning and integrity of the network, systems, and applications, as well as servers, telecommunications equipment, printers, and copiers;
• Developing and implementing business continuity plans;
• Support communications to IT Leadership on IT initiatives and projects, performance against planned objectives and budgets, technology changes and advancements, security issues, and associated impact on expenses;
• Drive knowledge share of emerging trends, technologies, hardware and software advancements and opportunities to improve customer / user satisfaction, productivity, communication, access to information or reduce operating costs to the benefit of the organization.

Security

• Responsibility for growing the cybersecurity program and evolving the transition to a mature secure and operational robust environment;
• Proposing a strategy for information security and IT infrastructure technologies\services;
• Implementing and overseeing the deployment of information security and IT infrastructure technologies;
• Ensure security and privacy of information systems, communications, and equipment;
• Ensure appropriate enterprise-wide IT risk and disaster recovery plans are in place, implemented and reviewed on an ongoing basis.

Operations

• Coordinate and drive the business relationships with key internal and significant external partners and vendors;
• Effectively liaise between users, operations, and technical personnel in the areas of design, modifications or troubleshooting.

QUALIFICATIONS

Education and Experience

• Minimum 10 years of experience in an IT professional capacity with at least five years of work experience in an IT leadership function with direct operating responsibility for large scale systems and infrastructure planning for scalability and sustainability;
• Post-secondary education in Computer Science / Management Information Systems;
• Proficiency with VPN networks, firewalls, encryption, and other aspects of network security technologies.

Skills, Knowledge and Required Competencies

• Strong customer service skills, strong leadership abilities, excellent communication skills, demonstrated ability to establish and maintain credibility, ability to adopt and encourage innovative and strategic thinking, and excellent problem-solving skills to find solutions to complex problems;
• Strong business acumen;
• Strategic thinker and problem solver with a demonstrated ability to apply technology solutions to business issues, able to see the big picture and value of different IT initiatives;
• Sound leadership, staff management, and teambuilding skills.

YOUR CAREER

At Western Forest Products, we believe our most significant asset is our people. Investing in our people brings value and success to our business, ensuring a safe, engaged, productive and continuously improving workplace. We offer challenging opportunities working alongside the best in the industry to meet your career and professional development goals while providing competitive total rewards and recognition.

We provide a variety of on-the-job training and continuing education in many areas at Western to ensure you have the skills you need to succeed. Our promote-from-within culture recognizes high performance and we offer diverse career paths across the organization for those with the talent and will to advance.

Our total rewards offering including competitive pay, performance bonus, pension plan, benefits and other programs designed to support our employees.

WESTERN OVERVIEW

Western Forest Products is a leading forest products company that sustainably manages forests and manufactures high-quality wood products. Headquartered in Vancouver, British Columbia with operations in the coastal region of BC and Washington State, Western meets the needs of customers worldwide with a specialty wood products focus and diverse product offering.

Our commitment to health and safety, environmental stewardship and community engagement is core to how we do business at Western Forest Products.

Our approach to responsible business practices in all aspects of our business is multi-faceted. We adhere to and employ the most stringent environmental practices in the world. The steps we take to ensure the forests in which we operate are renewed and remain healthy and viable for future generations are mirrored in the care we take to make certain our communities continue to grow and prosper. This includes investing in communities where we operate and continuing to forge mutually beneficial relationships with First Nations in respect of their local and cultural interests.

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