Manager, Investigations and Compliance

Nova Scotia; Halifax; On-site; CAD 102,000 - 128,000; Full time

Benefits offered by this job

Career development

Engaging workplace

Countless career paths

Dynamic, client-focused office

Job summary

The Department of Labour, Skills and Immigration in Halifax seeks a Manager of Investigations & Compliance for programme integrity and compliance operations. You will lead investigations, oversee policy interpretation, and mentor staff within a regulatory environment.

The role requires a degree in a relevant field, experience managing teams, and strong written and verbal communication. This term position offers benefits and advancement opportunities within a government framework.

Qualifications

• A post-secondary degree in audit, assurance, accounting, business administration, or a related discipline that supports audit and assurance work, or a degree in law.
• An equivalent combination of education, training, and experience will be considered.
• A minimum of three (3) to five (5) years of recent experience directly managing employees, including setting performance expectations, conducting evaluations, and coaching.
• Demonstrated experience leading or conducting complex investigations, audits, or compliance reviews involving evidence collection, analysis, and enforcement actions.
• Experience in program administration in collaboration with internal and external stakeholders.
• Professional writing, editing, and evidence verification skills.
• Strong presentation and verbal communication skills.
• Ability to provide sound guidance in challenging situations.
• High level of intercultural proficiency.

Responsibilities

• Leads investigations and compliance operations by ensuring resources are effectively deployed to support priorities and provide direction, mentoring, and coaching of Program Investigators.
• Ensures operational issues are addressed at the provincial level through provision of direction with respect to the interpretation of policies, procedures, and applicable legislation.
• Mitigates risks by providing interpretation of policies, legislation, new initiatives and revisions to the managers, employees, clients, internal and external stakeholders.
• Develops and/or delivers plans and strategies by managing a team of professionals. Mentors, coaches, and monitors team to ensure priorities and objectives are met and ensures alignment with the interests and objectives of the Department overall Government strategy.
• Provides leadership by utilizing a broad knowledge of policies, programs and legislation to establish collaborative relationships with a variety of stakeholders, ensuring mechanisms are in place for managers to monitor and report operational issues on policies, planning and solutions for identified issues.
• Manages communications with internal and external stakeholders, including program representatives, and partners, ensuring information is clear, consistent, and aligned with program requirements, with guidance from senior leadership.
• Plans and implements quality assurance framework which consists of ensuring standards are met and measured as benchmarks along with implementation of measures as part of continuous quality improvement.
• Identifies shortcomings, suggests improvements and implements approved revisions to current compliance processes, systems and procedures. Leads and provides feedback on complex issues at the senior level and works in collaboration with partners for a resolution. Represents Department on committees with stakeholders to establish protocols. Responds and provides direction to Ministerial requests, develops speaking notes for media relations as required.
• Ensures the effective management of human and financial resources by setting and evaluating staff performance targets, promoting diversity and a healthy workplace, demonstrating leadership competencies, respecting corporate human resources practices, promoting teamwork and individual development, maintaining internal communications, monitoring expenditures while adhering to procurement guidelines.

Skills

Leadership

Investigations

Compliance

Policy interpretation

Intercultural proficiency

Education

Post-secondary degree in audit/assurance/accounting/business admin or related discipline

Law degree or equivalent

Job description

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Department:Labour, Skills and Immigration

Location:HALIFAX

Type of Employment:Term

Union Status: Exclusion - Non Union - NSPG

Closing Date:15-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Department of Labour, Skills and Immigration (LSI) works to provide fairness, safety, and prosperity for all Nova Scotians by helping them live, learn, and work to their highest potential. We have a staff of more than 500 employees working in offices throughout Nova Scotia. Together we are responsible for workplace safety, fire safety, pensions, immigration, apprenticeship, adult education, and many other facets of everyday life

About Our Opportunity

Reporting to the Director of Investigations & Compliance, the Manager of Investigations & Compliance provides operational and program management of Immigration Branch program integrity operations. His/her mandate is to demonstrate leadership, direction, and guidance on matters of program fraud risk prevention as it relates to immigration programs delivered by IPG, oversight of compliance operations, quality assurance functions, and to support the Director in the work carried out by the Investigations & Compliance Unit

Primary Accountabilities

Some of the primary accountabilities in this role include:

• Leads investigations and compliance operations by ensuring resources are effectively deployed to support priorities and provide direction, mentoring, and coaching of Program Investigators.


• Ensures operational issues are addressed at the provincial level through provision of direction with respect to the interpretation of policies, procedures, and applicable legislation.


• Mitigates risks by providing interpretation of policies, legislation, new initiatives and revisions to the managers, employees, clients, internal and external stakeholders.


• Develops and/or delivers plans and strategies by managing a team of professionals. Mentors, coaches, and monitors team to ensure priorities and objectives are met and ensures alignment with the interests and objectives of the Department overall Government strategy.


• Provides leadership by utilizing a broad knowledge of policies, programs and legislation to establish collaborative relationships with a variety of stakeholders, ensuring mechanisms are in place for managers to monitor and report operational issues on policies, planning and solutions for identified issues.


• Manages communications with internal and external stakeholders, including program representatives, and partners, ensuring information is clear, consistent, and aligned with program requirements, with guidance from senior leadership.


• Plans and implements quality assurance framework which consists of ensuring standards are met and measured as benchmarks along with implementation of measures as part of continuous quality improvement.


• Identifies shortcomings, suggests improvements and implements approved revisions to current compliance processes, systems and procedures. Leads and provides feedback on complex issues at the senior level and works in collaboration with partners for a resolution. Represents Department on committees with stakeholders to establish protocols. Responds and provides direction to Ministerial requests, develops speaking notes for media relations as required.


• Ensures the effective management of human and financial resources by setting and evaluating staff performance targets, promoting diversity and a healthy workplace, demonstrating leadership competencies, respecting corporate human resources practices, promoting teamwork and individual development, maintaining internal communications, monitoring expenditures while adhering to procurement guidelines.

Qualifications and Experience

To be successful in this position, you must demonstrate the following qualifications:

• A post-secondary degree in audit, assurance, accounting, business administration, or a related discipline that supports audit and assurance work, or a degree in law.


• An equivalent combination of education, training, and experience will be considered.


• A minimum of three (3) to five (5) years of recent experience directly managing employees, including setting performance expectations, conducting evaluations, and coaching.


• Demonstrated experience leading or conducting complex investigations, audits, or compliance reviews involving evidence collection, analysis, and enforcement actions. (Excludes roles focused solely on routine regulatory monitoring, licensing assessments, or policy interpretation without direct investigative responsibilities.)


• Experience in program administration in collaboration with internal and external stakeholders.


• Professional writing, editing, and evidence verification skills.


• Strong presentation and verbal communication skills.


• Ability to provide sound guidance in challenging situations.


• High level of intercultural proficiency.

The following will be considered assets:

The following will be considered assets:

• A professional designation such as CPA, CIA, or CFE.


• Membership in a provincial law society or paralegal credentials.


• Experience with procedural fairness procedures, judicial review proceedings, or administrative tribunals.


• Experience leading program modernization initiatives or managing competing priorities in a regulatory environment.

Required competencies for this position include: Decisiveness, Strategic Orientation, Developing Others, Team Leadership, Self-Awareness & Personal Impact, Effective Interactive Communication, Partnering & Relationship Building, Intercultural & Diversity Proficiency.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan , Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees .

Additional Information

This is a TERM employment opportunity with an anticipated end date of November 3, 2027.

Due to the nature of the role and its responsibilities, this position requires Canadian citizenship or permanent resident status in Canada.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career


• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies


• Countless career paths


• A dynamic, client-focused office environment where service excellence and teamwork are our focus.

Pay Grade:EC 12

Salary Range:$3,929.22- $4,911.52Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act.If you require an accommodation throughout the recruitment process, please contact us at [e-mail].

Current government employees may access this posting through the link below:

PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concernsmay be directed [e-mail].