Manager, Human Resources

Town of Fort Smith; Fort Smith; Hybrid; CAD 98,000 - 121,000; Full time

Benefits offered by this job

Relocation support

Comprehensive benefits

Employee Assistance Program

Job summary

Town of Fort Smith is seeking a Manager of Human Resources to lead HR programs, safety initiatives, and wellness strategies. You will oversee recruitment, employee relations, performance management, and compliance with employment law, reporting to the Senior Administrative Officer.

The role requires guiding managers, updating HR policies, and ensuring annual evaluations. Strong knowledge of OH&S and collective bargaining is essential, with a focus on fostering a healthy workplace and engaging

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• 4–6 years of HR management experience including recruitment, employee relations, performance management, and compliance with employment law.
• Knowledge of HR best practices including recruitment, training, compensation, employee relations, and wellness programs.
• Knowledge of collective bargaining processes and grievance management.
• Knowledge of occupational health and safety legislation and best practices.
• Strong problem-solving, conflict resolution, and decision-making abilities.
• Criminal record check is required.

Responsibilities

• Oversee HR programs and services, recommending improvements for efficiency and effectiveness.
• Advise managers on interpreting legislation, the collective agreement, and HR policies and procedures.
• Revise and implement HR policies and procedures as required.
• Ensure annual performance evaluations are completed and stored in employee files.
• Collaborate with leaders to develop professional development and training plans.
• Implement mentoring, coaching, and succession planning programs.
• Coordinate employee training, track participation, and ensure required certifications (First Aid, WHMIS).
• Advise on employee relations matters including progressive discipline and terminations.
• Represent the Town at grievance hearings and investigations.
• Participate in collective bargaining and represent the Town during sessions.
• Direct the development and implementation of health and safety policies and management systems.
• Investigate workplace incidents, work refusals, and harassment complaints.
• Monitor compliance with OH&S regulations.
• Oversee disability management and return-to-work processes.
• Design and promote wellness strategies informed by employee feedback.
• Administer employee assistance programs and lead wellness initiatives.

Skills

HR management

Recruitment

Employee relations

Performance management

Wellness programs

Policy development

Training & development

Health & safety

Education

Bachelor’s degree in HR or related field

Tools

Microsoft Word

Excel

Job description

Position: Manager, Human Resources
Location: Fort Smith Town Hall
Status: 15 Month Full-time Term
Closing Date: Open until filled

OUTLINE OF THE POSITION

Reporting to the Senior Administrative Officer. The Manager, Human Resources is an excluded management position responsible for overseeing all aspects of human resources management, occupational health and safety, and employee wellness initiatives for the Town of Fort Smith.

This role ensures legislative compliance while fostering an inclusive, safe, and healthy workplace culture. The Manager develops and executes HR strategies, implements policies and programs, and ensures that HR practices align with organizational goals and values. This position will be key in developing a high-performing and well-supported workforce, fostering employee engagement, and contributing to a positive organizational culture.

KEY RESPONSIBILITIES AND DUTIES

Implement, manage, and evaluate human resources programs and services, recommending improvements to enhance efficiency and effectiveness
Advise and assist department managers in interpreting and administering legislation, the collective agreement, and HR policies and procedures.
Revise and implement HR policies and procedures as required
Ensure annual performance evaluations are completed and maintained on the employee’s file.
Collaborate with supervisors and managers to develop and implement professional development and training plans.
Implement mentoring, coaching, and succession planning programs.
Coordinate employee training, track participation, and ensure required certifications (e.g., First Aid, WHMIS) are maintained.
Advise managers on employee relations matters, including progressive discipline and terminations.
Provide guidance on other employee relations and grievance issues.
Represent the Town at grievance hearings and investigations.
Participate in collective bargaining, conduct research, and represent the Town during sessions.

Direct the development and implementation of health and safety policies and management systems.
Conduct investigations related to workplace incidents, work refusals, and harassment complaints.
Monitor compliance with the Occupational Health & Safety Act and other relevant regulations.
Oversee disability management, including short- and long-term disability programs and return-to-work processes.
Design and promote wellness strategies informed by employee feedback and health metrics.
Administer employee assistance programs (EAP) and lead wellness initiatives.

KNOWLEDGE, EDUCATION AND EXPERIENCE

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum of four to six years of experience in human resources management, with demonstrated experience in recruitment, employee relations, performance management, and compliance with employment law.
Comprehensive knowledge of HR best practices, including recruitment, training, compensation, employee relations, and wellness programs.
Strong understanding of the collective bargaining process and grievance management.
Knowledge of occupational health and safety legislation and best practices
Strong problem-solving, conflict resolution, and decision-making abilities.
Proficient in Microsoft Word, Excel, and other relevant HR software tools
Successful completion of a criminal record check is required

COMPENSATION AND BENEFITS

Pay Level/Range: Level 26 ($97,971.13- $120,908.38)
Northern Allowance paid in addition to base salary
Comprehensive benefits including extended health, dental, vision, life insurance and paid leave.
Employee Assistance Program.
Relocation Support will be provided for the successful candidate.