Manager, High Risk Client Management

RBC; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Manager for High Risk Client Management. This role is pivotal in overseeing risk assessments and ensuring compliance with Anti-Money Laundering regulations. You will lead a team, fostering an environment that attracts top talent while managing high-risk client onboarding and reviews. Your expertise in financial crimes and regulatory requirements will be crucial in mitigating risks and ensuring operational integrity. Join a forward-thinking organization that values diversity and inclusion, offering you the opportunity to make a significant impact in the financial sector.

Qualifications

• Strong knowledge of Financial Crimes, AML/Fraud prevention.
• Experience in financial and money laundering crimes, AML compliance.

Responsibilities

• Conduct HRC EDD risk assessments ensuring compliance with Global Standards.
• Manage onboarding and periodic reviews, meeting regulatory timeframes.

Skills

Anti Money Laundering Training

Communication

Decision Making

Financial Regulation

Operational Integrity

Strategic Thinking

Education

Post-secondary education or equivalent experience

Job description

Job Summary

Oversees day-to-day operations of one or more business units of the corporation's Anti-Money Laundering function, including compliance with external international regulations. Manager with HR responsibility. Typically manages and oversees supervisors and/or hourly/professional jobs and is responsible for setting the overall direction for employees.

Job Description

What is the opportunity?

The Manager, High Risk Client Management (HRCM) supports the Senior Manager and Director by providing direction and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients. This includes risk assessment and enhanced due diligence (EDD) processes to mitigate financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. The role also involves:

• Assisting in the onboarding, periodic review, and assessment of high risk clients.
• Ensuring ongoing professional development to keep team knowledge current and comprehensive.

Decisions and recommendations are based on a thorough understanding of risks involved and are made in compliance with AML / CTF regulatory requirements.

What will you do?

• Conduct HRC EDD risk assessments for supported units, ensuring consistent execution of Global Standards for Client Risk Management (CRM) and EDD.
• Partner with FIU, Insights & Analytics, and Global AML Compliance to coordinate risk assessments using a risk-based approach.
• Manage the execution of HRC processes, including onboarding and periodic reviews, ensuring regulatory timeframes are met.
• Create an environment that attracts and retains high-performing employees.
• Build capabilities and provide coaching and performance management to teams.
• Participate in team discussions, coaching sessions, and testing of new initiatives/processes.
• Work with stakeholders to escalate issues/reviews appropriately within defined timelines.
• Maintain high service standards and client care focus through effective communication.

What do you need to succeed?

Must have

• Post-secondary education or equivalent experience.
• Strong knowledge of Financial Crimes, AML/Fraud prevention.
• Experience in financial and money laundering crimes, AML compliance, investigations, or banking/finance.
• Effective written and oral communication skills.
• Skilled in open source research.

Nice to have

• CAMS certification.
• Language skills (French, Cantonese, Mandarin).

Job Skills

Anti Money Laundering Training, Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking

Additional Job Details

Address: 20 KING ST W: TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-03-18

Application Deadline: 2025-05-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace with diverse perspectives is core to our growth. We support a workplace where employees feel supported, collaborate, innovate, and grow professionally, helping to bring our Purpose to life and create value for clients and communities. RBC fosters a workplace based on respect, belonging, and opportunity for all.

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