Manager, High-Performance Services (14-Month Temporary Employment Contract)

Sanity; Calgary; On-site; CAD 70,000 - 110,000; Full time

Job summary

Alpine Canada Alpine (ACA) is the national governing body for Ski Racing in Canada. We are seeking a Manager, High-Performance Services to lead planning, distribution and innovation of team apparel, race suits, equipment and merchandise for our Alpine, Para-Alpine and Ski Cross teams.

You will collaborate with athletes, coaches, suppliers and partners, manage supplier relationships, budgets and inventory, and drive product development and branding initiatives in a fast-paced high-performance

Qualifications

• Progressive experience in high-performance team services, operations and/or product account management.
• Strong planning, budgeting and project management skills.
• Excellent communication with internal and external stakeholders.

Responsibilities

• Lead planning, distribution, and innovation of team apparel, race suits, equipment and merchandise.
• Manage inventory, shipping, and supplier performance including contracts and testing.
• Collaborate with athletes, coaches, and sponsors to meet performance goals.
• Oversee headgear/patch programs and coordinate supplier activations at ACA events.
• Ensure brand usage and copyright compliance across suppliers and products.

Skills

Strategic program management

Supplier relationship management

Inventory and logistics

Stakeholder collaboration

Education

Bachelor's degree in marketing or sport administration

Tools

MS Office

Job description

Manager, High-Performance Services (14-Month Temporary Employment Contract) Reports to: Senior Vice-President Chief Commercial OfficerThe Position:Alpine Canada Alpine (ACA) is the national governing body for Ski Racing in Canada and home to three of Canada’s most exciting snow sports: Alpine, Para-Alpine and Ski Cross Racing. The organization has a strong Board and senior management leadership that are committed to a vision for Canada to be a World Class ski racing nation inspired by the passion and performance of Canada’s ski teams. Our mission is to increase Canadian Ski Racing podium performances AND inspire growth in participation and fans.We are currently seeking a highly organized and collaborative individual to join our organization in the role of Manager, High-Performance Services.This is an exciting opportunity to play a key role in supporting Canada’s high-performance Alpine, Para Alpine and Ski Cross teams by leading the planning, distribution, and innovation of team apparel, race suits, equipment and merchandise programs. Working closely with athletes, coaches, suppliers and partners, you will help ensure our teams are equipped for success while managing strategic supplier relationships and delivering exceptional service in a fast-paced high-performance sport environment.

Duties:

• Support the uniform and equipment needs for high-performance team throughout the season including ordering process, budget management considerations and in‑kind product availability from Suppliers and Sponsors
• Manage product inventory and distribution with detailed record keeping and tracking
• Manage ordering and distribution of race suits
• Facilitation of race suit innovation projects with suppliers that support enhancing athlete performance
• Manage the process and implementation of the athlete headgear and shoulder patch program, ensuring effective delivery and support for athletes
• Follow industry trends and best practices to implement at ACA where appropriate
• Manage Supplier relationships and deliverables including contract servicing, issue resolution and product testing opportunities
• Collaborate with suppliers on product development and co‑branding initiatives
• Facilitate National team athlete introductions to Suppliers and their products
• Support Supplier business development effort to identify and confirm new suppliers to join ACA’s exclusive supplier family and negotiate agreements
• Manage all financial reconciliation and receipt of all product expected from supplier agreements
• Support the development and execution of Supplier activations and marketing benefits at ACA events
• Establish and maintain a deep understanding of ACA’s trademarks and brand usage and educate Suppliers on acceptable use of ACA intellectual property

Inventory & Equipment Management

• Manage all inventory and equipment at ACA’s storage facility and high-performance race equipment stored offsite
• Identify, implement and maintain inventory and equipment tracking and management system
• In cooperation with Event organizers and staff, manage the sale of ACA merchandise at major events, local sales to monetize ACA inventory
• Plan and manage targeted online sales of ACA merchandise (approximately twice per year)
• Assist with ordering, inventory and shipment of Podium Club merchandise in support of ACA’s Working Conditions

Working Conditions

• Full-Time 14 month Employment Agreement
• Position reports to Calgary office
• Evening and weekend work will be required during peak season
• Some domestic travel may be required

Employment Requirements

• 5-7+ Years’ progressive experience in high-performance team services, operations and/or product account management with a proven history of impact that delivered strong results
• A bachelor’s degree in marketing or sport administration, or relevant work experience
• Strong understanding of the Canadian sport landscape
• Ability to operate with discipline and prioritize with a scarcity mindset and be highly organized
• Ability to communicate and build rapport and credibility quickly with internal and external stakeholders
• Affinity for building strong relationships and collaboration
• Strong project management, effective time management and prioritization skills
• Self-starter, with the ability to work effectively within the team environment
• Strong balance between attention to detail and the bigger picture
• Strong computer software expertise required, including power point, word, excel, outlook
• Fully bilingual preferred (English & French) – written and verbal
• Demonstrates and embodies the Alpine Canada values of Excellence, Leadership, Accountability, Respect and Courage
• Additionally, the candidate must be able to demonstrate excellent interpersonal and collaborative skills with experience driving results in complex workplace and stakeholder environments.
• Advanced ability working with MS office applications is required.

CONTACT INFORMATION

Suite 250, 147 Canada Olympic Road S.WCanada Olympic ParkCalgary AB T3B 6B7