Manager, Groups & Business Development

Hamilton Tiger-Cats Football Club; Hamilton; On-site; CAD 47,000 - 50,000; Full time

Job summary

Hamilton Tiger-Cats Football Club is seeking a Manager, Groups & Business Development to drive group sales, grow new season memberships, and lead revenue-generating programs across TigerTown. You will develop business with companies, schools, and community groups, turning outreach into qualified opportunities and strong game-day experiences.

The role requires a commercially minded relationship builder who leads with ownership, market knowledge, and disciplined execution while collaborating with

Qualifications

• Demonstrated sales experience with prospecting, pipeline-building and revenue attainment.
• Ability to develop group concepts and consultative solutions for business audiences.
• Strong CRM discipline and relationship-building across communities.

Responsibilities

• Drive group, new-season membership and related revenue through targeted outreach.
• Develop and execute group-sales strategies and tailored experiences for audiences.
• Meet or exceed revenue and prospecting goals across programs.
• Represent the organization in sales events and community engagements.
• Maintain disciplined CRM with leads, sources and follow-ups in Salesforce.

Skills

Sales experience

Pipeline development

CRM systems

Networking

Education

Post-secondary education in business or related field

Tools

Salesforce

Archtics

Job description

Lead group-sales growth and new business programs that bring more organizations and communities into TigerTown.

Location / work model

Hamilton, Ontario - on-site

Team / property

Hamilton Tiger-Cats - Ticket Sales & Service

Reports to

Director, Ticket Sales & Service

Employment

Full-time - existing vacancy

Anticipated start

August 2026

Schedule

All Hamilton Tiger-Cats home games; evenings and weekends as required

Compensation

$46,500-$49,500 base salary + bonus compensation

About Hamilton Sports Group

Hamilton Sports Group (HSG) brings professional sport and live entertainment together through the Hamilton Tiger-Cats and Forge FC. Based in Hamilton, Ontario, we create memorable experiences for fans, partners and community - on game day and throughout the year.

Our teams are grounded in proud histories and focused on what comes next. We are building a connected, modern organization where strong ideas travel across teams, decisions are informed by insight, and people work together to grow the game and our impact in Hamilton and beyond.

The opportunity

The Hamilton Tiger-Cats are looking for a Manager, Groups & Business Development to grow group sales, new season memberships and other revenue-generating programs across TigerTown. You will develop business with companies, schools, youth sports, unions, community and newcomer groups, associations and employee-appreciation programs - turning outreach into qualified opportunities, relevant group concepts and strong game-day experiences. This role calls for a commercially minded relationship builder who leads through ownership, market knowledge and disciplined execution while working closely with the broader Ticket Sales & Service team.

What Success Looks Like

• Individual and Ticketing team revenue goals are achieved or exceeded across groups, season memberships, premium products and new business.
• A strong, qualified prospect base is established across Hamilton and the Greater Hamilton Area through data, outbound outreach, meetings and networking.
• New group themes and business-development programs create measurable revenue, attendance and relationship growth, supported by accurate pipeline and follow-up records in Salesforce.

What You'll Own

• Drive group, new season-membership and related new-business revenue through targeted prospecting, meetings, referrals and networking.
• Develop and execute group-sales strategies, themes and tailored experiences for business and community audiences.
• Meet or exceed weekly, monthly and quarterly revenue and prospecting goals across assigned products and programs.
• Represent the Tiger-Cats' business-development efforts and build lasting relationships across TigerTown.
• Maintain disciplined CRM practices by recording every lead, source, touchpoint, commitment and follow-up in Salesforce.
• Collaborate with Group Sales, New Business and Ticket Operations colleagues to maximize opportunities and deliver transactions accurately.
• Represent the organization at sales, networking and community events to expand relationships and generate opportunities.
• Attend all Hamilton Tiger-Cats home games and support group activations, hospitality and other business-development initiatives.

How You'll Work

Reporting to the Director, Ticket Sales & Service, you will own a significant business-development portfolio and work closely with sales, ticket operations and game-day teams. The role combines independent market development with shared team goals and requires a consistent presence across Hamilton's business, sport and community networks.

What You Bring

• Demonstrated sales experience with evidence of prospecting, building a qualified pipeline, closing business and achieving revenue goals.
• Strong knowledge of Hamilton and the Greater Hamilton Area, supported by relevant personal or professional relationships.
• The ability to develop group concepts and consultative solutions for different business and community audiences.
• Clear, confident communication and credibility in client, networking and internal settings.
• Strong organization, CRM discipline and sound judgment across a high volume of opportunities, events and deadlines.
• Reliable access to a vehicle.

Assets-not Requirements

• Experience in professional sport, live events or another ticketed, membership or customer-focused environment.
• Experience with Salesforce, Archtics or comparable CRM and ticketing platforms.
• Post-secondary education in business, marketing, sport administration or a related field—or an equivalent combination of education and practical experience.

What You Can Expect From HSG

• A visible role in the growth of Tiger-Cats group attendance and business relationships across TigerTown.
• The opportunity to shape group concepts and new-business programs from prospecting through game-day delivery.
• Cross-functional exposure to sales strategy, ticketing operations, hospitality and live-event execution in a performance-focused team environment.

A place to contribute and belong

Hamilton Sports Group is committed to an inclusive workplace where people can contribute, grow and belong. We welcome applications from qualified candidates with different backgrounds, identities, perspectives and paths to experience. If you require an accommodation at any stage of the recruitment process, please let us know through the application process. We will work with you to support your participation in accordance with applicable requirements.